---
title: Create a permission exception
description: Create a permission exception for users who require specific permissions for a forum.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/manage-permission-exceptions.html
release: australia
product: Communities
classification: communities
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a permission, Forum and user permissions management, Configuring communities, Communities, Customer Service Management]
---

# Create a permission exception

Create a permission exception for users who require specific permissions for a forum.

## Before you begin

Role required: sn\_communities.forum\_admin

## About this task

Permission exception records are created for users who require specific permissions for a particular forum, for example, a forum manager. Any other permissions that the user has are no longer valid once an exception is created.

## Procedure

1.  Navigate to **All** > **Community** > **Administration** > **Forums**.

2.  Click a forum.

3.  Click the **Permission Exceptions** related list.

    The list of users who have extra permissions for this forum is displayed.

4.  Click **New**.

5.  In the **User** field, enter the name of the user to create a permission exception for.

6.  In the **Permission** field, enter a permission.

7.  Click **Submit**.

    A permission exception is created and added to the list of **Permission Exceptions** on the forum.


**Parent Topic:**[Create a permission](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/create-permission.md)

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[Add content types to a permission]()