--- title: Provide feedback on community content description: Provide feedback on content that you find useful. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/communities/provide-feedback.html release: australia product: Communities classification: communities topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Post and respond to content in the community, Using communities, Communities, Customer Service Management] --- # Provide feedback on community content Provide feedback on content that you find useful. ## Before you begin Role required: sn\_communities.community\_user ## About this task There are four supported types of content feedback: comment, upvote, helpful, and mark as correct answer. You can enter feedback directly in the Activity Feed on the Community homepage or navigate to the content you want to provide feedback on. |Content feedback|Description| |----------------|-----------| |Comment|Comment on blogs and videos. You can also comment on a comment. The count of comments is displayed.| |Upvote|**Upvote** questions. The count of upvotes is displayed.| |Helpful|Mark answers, blogs, comments, and videos as **Helpful**. The count of helpful marks is displayed.| |Mark as Correct Answer|If you are a community or forum administrator, community or forum moderator, or the author of the question, you can mark one answer as **Mark as Correct Answer**. There is only one correct answer for each question. If you later mark a different answer as correct, the current answer loses this status.| ## Procedure 1. From the Community homepage, perform one of the following actions. - Click a forum and then click the content, for example, a blog or a question. - Use search and then click the content. - Navigate to the content on the homepage **Activity Feed** and provide your feedback directly from here. 2. Enter your feedback. The following feedback is displayed.
**Community homepage** > **Activity Feed** Feedback on any content that users are subscribed to.
**Community homepage** > **Content List** Feedback entered by other users.
Your **Community Profile** > **Activity** tab. Feedback entered by you.
**Note:** The homepage activity feed is not automatically refreshed. If updates occur while viewing the activity feed, a **New Updates Available** message appears. You can click and view all new updates. If you are in the middle of making a comment and you click **New Updates Available**, a warning message appears asking if you want to continue. **Parent Topic:**[Post and respond to content in the community](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/communities/post-respond-content.md)