---
title: Configurable Portal widget library
description: The Configurable Portal widget library is a collection of prebuilt and reusable widgets that enables you to configure the portal homepage.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/configurable-portal-widgets-library.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 4
breadcrumb: [Reference, Customer Service Management]
---

# Configurable Portal widget library

The Configurable Portal widget library is a collection of prebuilt and reusable widgets that enables you to configure the portal homepage.

<table id="table_tll_jp2_5y"><thead><tr><th>

Widget

</th><th>

Description

</th></tr></thead><tbody><tr><td>

[Portal Polaris Header widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-header-widget.md)

</td><td>

Display access key features and pages from any place in portal. It shows logo, search, profile, and others on level 1 of the header, and menu items on level 2 of the header.The appearance of menu items in level 2 of the header is determined by the Portal Mega Menu widget selected.

</td></tr><tr><td>

[Portal Mega Menu widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-mega-menu-widget.md)

</td><td>

The menu on the header of the portal home page to navigate to different pages. It displays topics in a menu format organized hierarchically.

</td></tr><tr><td>

[Portal Browse Taxonomy widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/browse-taxo-widget.md)

</td><td>

Display taxonomy topics along with the articles and catalog items related to them.

</td></tr><tr><td>

[Portal Banner widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-banner-widget.md)

</td><td>

Banner to display the announcements, new product or feature highlights, and important information on the top of the page.

</td></tr><tr><td>

[Portal Banner Carousel widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/csm-portal-carousel-widget.md)

</td><td>

Displays multiple banners in a carousel to display information on multiple announcements, features, and products.

</td></tr><tr><td>

[Portal Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-quick-links-widget.md)

</td><td>

Display different links for quick access including links to a knowledge article, a catalog item, a custom page, or an external URL. You can also select different layouts for quick links cards.

</td></tr><tr><td>

[Portal Knowledge Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-know-quick-links-widget.md)

</td><td>

Display a list of articles for quick access. Articles can be selected based on featured articles, most viewed articles and more criteria or can be selected manually.

</td></tr><tr><td>

[Portal Catalog Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-catalog-widget.md)

</td><td>

Displays catalog items for important request items based on the criteria.

</td></tr><tr><td>

[Portal Case Cards widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-case-card-widget.md)

</td><td>

Displays case records according to the filter criteria. You can display case details such as state, update, date, and more in a card format.

</td></tr><tr><td>

[Portal Data List widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-data-list-widget.md)

</td><td>

Displays a list of cases, appointments, work orders, or other records from any ServiceNow table in list or card format.

</td></tr><tr><td>

[Portal FAQ widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-faq-widget.md)

</td><td>

Displays a list of frequently asked articles from a selected knowledge table that are categorized based on knowledge article category or related product.

</td></tr><tr><td>

[Portal Polaris Footer widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-footer-widget.md)

</td><td>

Display important information at the bottom of each page. The information includes company information and logo, site links, external links, and social media links.

</td></tr><tr><td>

[Portal Object widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-object-widget.md)

</td><td>

Display key information of a record from the tables available on ServiceNow® table. Your users can also take related actions on the selected record.

</td></tr><tr><td>

[Portal Taxonomy Topic widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-taxo-topic-widget.md)

</td><td>

Displays topics as cards on your portal page enabling your users to access knowledge articles and catalog items related to a topic displayed on your portal in a Portal Browse Taxonomy widget.

</td></tr></tbody>
</table>