---
title: Configuring billing accounts
description: Configure billing accounts by reviewing the billing account model, setting up billing account records, and granting related parties access through customer access management.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/configure-billing-accounts.html
release: australia
topic_type: concept
last_updated: "2026-09-11"
reading_time_minutes: 2
breadcrumb: [Billing accounts, Customer data, Set up your environment, Configure, Customer Service Management]
---

# Configuring billing accounts

Configure billing accounts by reviewing the billing account model, setting up billing account records, and granting related parties access through customer access management.

## Understand the billing account model

|Topic|Description|
|-----|-----------|
|[Billing account data model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/billing-account-data-model.md)|Review the entities, relationships, and business models that the billing account data model adds to the Customer Data Foundation.|
|[Billing account tables and plugins](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/billing-account-tables-and-plugins.md)|Review the tables that the Billing Account Core application adds or uses, and the applications required.|
|[Roles installed with billing accounts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/roles-installed-with-billing-accounts.md)|Review the granular roles installed across the platform, CRM, and customer access management families.|

## Set up billing accounts

|Task|Description|
|----|-----------|
|[Install billing account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/install-billing-account.md)|Install the Billing Account Core application.|
|[Associate a location with a billing account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/associate-location-with-billing-account.md)|Add one or more addresses to a billing account and mark one as the primary address.|
|[Set up payment details for a billing account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/add-payment-profile-to-billing-account.md)|Define the paying party and the payment profile for a billing account.|
|[Set up a billing schedule for a billing account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/set-up-billing-schedule-for-billing-account.md)|Define the billing frequency and cycle on the platform schedule.|
|[Add related parties to a billing account](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/add-related-parties-to-a-billing-account.md)|Grant additional users tracking or access to a billing account.|

## Grant related-party access

Related-party access to billing accounts runs on customer access management. Configure it with the following tasks:

|Task|Description|
|----|-----------|
|[Create a responsibility definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/t_CreateAResponsibilityDefinition.md)|Define the responsibility that grants related-party access to a billing account.|
|[Creating a responsibility access configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/creating-responsibility-access-configuration.md)|Configure how related parties are granted access to a billing account.|