--- title: Create a child template item description: Create one or more child template items, such as a task or record, for an existing template item to create a task hierarchy. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/create-task-plan-template-child-item.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Task Plan Templates, Case management, Organize agent workspaces, Configure, Customer Service Management] --- # Create a child template item Create one or more child template items, such as a task or record, for an existing template item to create a task hierarchy. ## Before you begin Role required: sn\_task\_plan.admin or sn\_task\_plan.creator role ## About this task Template items can have child template items. By creating child template items, you can create a hierarchy of template items. For example, you can create a case as a template item and then create case tasks as child template items for that case. ## Procedure 1. Navigate to **All** > **Task Plan Templates** > **Draft Task Plan Templates**. 2. Select a task plan template record number to display the record. 3. Select the Template items tab. 4. Select **New**. The template item form opens in a new tab. The **Number** field displays the number of the child template item. The Task plan template field displays the number of the parent task plan template. 5. Use the **Search** icon to choose a parent template item. 6. If applicable, choose a configuration in the **Template item configuration** field. The corresponding field values are pre-filled. You can modify the field values if needed. 7. Provide a brief description of the template item in the **Short description** field. 8. Select a table from the **Table** field in which the system creates the child template item record when the task plan template is applied. For example, if the child template item is a case task, the system should create that item in the Task table \[sn\_customerservice\_task\]. 9. Specify the fields and the field values that the system should use to create the template item record. 10. Add an attachment to the template item. 11. Select **Submit**. The system creates the child template item record and adds the record to the Child Template Items tab on the template item form. ## What to do next After creating a child template item, you can [create one or more conditions for the template item](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/create-task-plan-template-item-condition.md).