---
title: Portal reference
description: Customer, consumer, and business portal reference topics provide additional information about form fields, user roles and others.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-consumer-and-business-portal-reference.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Customer Service Management]
---

# Portal reference

Customer, consumer, and business portal reference topics provide additional information about form fields, user roles and others.