---
title: Add a taxonomy to your portal
description: Create a taxonomy to organise knowledge articles and catalog items under topics which are relevant to your user. Associate a taxonomy to your portal to display the relevant topics on the widgets.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/add-taxo-to-portal.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Portal Browse Taxonomy widget, Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---

# Add a taxonomy to your portal

Create a taxonomy to organise knowledge articles and catalog items under topics which are relevant to your user. Associate a taxonomy to your portal to display the relevant topics on the widgets.

## Before you begin

Role required: sp\_admin

## Procedure

1.  Navigate to **All** > **Service Portal** > **Portals**.

2.  On the Service Portal page, search `Customer Support` in the **Title** column.

    You can select any portals and a taxonomy to it.

3.  On the Customer Support page, in the related list, select the **Taxonomy** tab.

4.  In the Taxonomy tab, move any taxonomy from the Collection to the Taxonomy list.