---
title: Catalog item component
description: Displays a form to request an item or service from your third-party website. A catalog item may be available in more than one catalog and category. After submitting the form, a request is created for an approver to approve or reject.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/catalog-item-web-component.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure web components, Web Embeddables, Set up self-service, Configure, Customer Service Management]
---

# Catalog item component

Displays a form to request an item or service from your third-party website. A catalog item may be available in more than one catalog and category. After submitting the form, a request is created for an approver to approve or reject.

**Note:** Catalog item component supports a mobile adaptive layout.

\[Omitted image "we-catalog-item-comp.png"\] Alt text: Catalog item component instance displaying a form to create a contact in the Preview tab.