---
title: Configure the category of a Portal Mega Menu widget
description: Configure a Portal Mega Menu widget to define a menu category and associate pages with it, so you can navigate to different pages from the portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/conf-cat-mega-menu.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Portal Mega Menu widget, Portal Polaris Header widget, Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---

# Configure the category of a Portal Mega Menu widget

Configure a Portal Mega Menu widget to define a menu category and associate pages with it, so you can navigate to different pages from the portal.

## Before you begin

The UI Components for Customer Portals plugin must be installed. For more information, see [Activate the UI Components for Customer Portals plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/activate-config-portal-widget.md).

Role required: sp\_admin

## Procedure

1.  Navigate to **All** > **Service Portal** > **Portals**.

2.  On the Service Portals page, in the **Title** column, enter `Customer Service`.

3.  Select **Customer Service**.

4.  On the Customer Service form, in the **Main menu** field, select the Preview this record icon \(\[Omitted image "preview-record-icon.jpg"\] Alt text: Preview this record icon\).

    If a message appears about the application scope, select the link to edit the record.

5.  On the Instance with Menu form, select **Open Record**.

6.  On the CSP Header Menu form, if Portal Mega Menu doesn't appear in the **Widget** field, search for and select it.

7.  Select **Update**.

8.  On the CSP Header Menu page, in the Related Links section, select the category that you want to update.

9.  On the Menu item form, fill in the fields.

    For a description of the field values, see [Menu Item form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/employee-service-management/menu-item-form.md).

10. Select **Update**.