---
title: Configure public access on the Portal Data List widget
description: Configure the Portal Data List widget and page content for public access to enable guest users to view data without authentication.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-data-list-widget-inst-guest-access.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Portal Data List widget, Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---

# Configure public access on the Portal Data List widget

Configure the Portal Data List widget and page content for public access to enable guest users to view data without authentication.

## Before you begin

Role required: sp\_admin

## Procedure

1.  Make Portal Data List Widget public

    1.  Navigate to **All** > **Service Portal** > **Widgets**.

    2.  Search and select `Portal data list` in the Name column.

    3.  Select the **Public** check box.

    4.  Select **Update**.

2.  Make pages containing the Portal Data List widget public \(For example, cases and tasks page\).

    1.  Navigate to **All** > **Service Portal** > **Pages**.

    2.  Search and select the page containing the Portal Data List widget in the Title column \(For example, cases and tasks page\).

    3.  Select the **Public** check box.

    4.  Save the page.

    5.  Select **Instance** for the Portal Data List widget from Page Content.

        \[Omitted image "page-content-instance-cases-and-tasks.png"\] Alt text: Page content showing the Data List widget instance

        The widget instance page opens.

    6.  Select **Roles**.

    7.  Search and move **public** from Available to Selected List.

    8.  Select **Done**.

    9.  Select **Update**.

3.  Select **Update**.