---
title: Update Engagement Messenger launch URLs to the latest version
description: Update the version of Engagement Messenger in the code used to embed Engagement Messenger in your website or to launch features automatically with Engagement Messenger.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/contextual-launch-update-version.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Engagement Messenger, Set up self-service, Configure, Customer Service Management]
---

# Update Engagement Messenger launch URLs to the latest version

Update the version of Engagement Messenger in the code used to embed Engagement Messenger in your website or to launch features automatically with Engagement Messenger.

## Before you begin

Role required: Website administrator

## Procedure

1.  Open the HTML file of the web page on the website where you integrate Engagement Messenger.

2.  Change the existing version number to `v=3.1`.

    For example:\[Omitted image "em-version-no-update.png"\] Alt text: Engagement Messenger with the version number highlighted in the Embed code.

3.  Save the file.