---
title: Display the integer values of all case states
description: Display the integer values of all of the states associated with cases.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/integer-value-case-states.html
release: australia
product: Customer Self-service and Omnichannel Engagement
classification: customer-self-service-and-omnichannel-engagement
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Portal Case Cards widget, Configurable Portal widgets, Set up self-service, Configure, Customer Service Management]
---

# Display the integer values of all case states

Display the integer values of all of the states associated with cases.

## Before you begin

Role required: sp\_admin

## Procedure

1.  Navigate to **All** > **System Definitions** > **Choice Lists**.

2.  On the Choices page, in the **Table** column, enter `*sn_customerservice_case`.

3.  In the Element column, enter `state`.


## Result

The Value column on the Choices page displays the integer values of all the states related to a case.

**Related topics**  


[Default highlight color for different case states](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/portal-case-cards-widget-default-color.md)