--- title: Portal Quick Links widget description: The Portal Quick Links widget displays a variety of links to internal and external resources on the portal for quick access. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-quick-links-widget.html release: australia product: Customer Self-service and Omnichannel Engagement classification: customer-self-service-and-omnichannel-engagement topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configurable Portal widgets, Set up self-service, Configure, Customer Service Management] --- # Portal Quick Links widget The Portal Quick Links widget displays a variety of links to internal and external resources on the portal for quick access. The quick links in the portal widget enable your users to quickly access content on the portal. These quick links can be related to different types of information: knowledge articles, external URLs, catalog items, or custom pages. The following types of Portal Quick Links widgets display quick links related to a single type of information: knowledge articles or catalog items: - Portal Knowledge Quick Links widget: Displays quick links in the widget associated with relevant knowledge articles. For more information, see [Portal Knowledge Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-know-quick-links-widget.md). - Portal Catalog Quick Links widget: Displays quick links in the widget associated with relevant catalog items. For more information, see [Portal Catalog Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-catalog-widget.md). \[Omitted image "portal-quick-links-widget.png"\] Alt text: Portal Quick Links widget displaying different quick links. For more information, see [Add and configure the Portal Quick Links widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-portal-quick-links-widget-inst-optns.md).