---
title: Import install base items with guided setup
description: Install base items represent the instances of the product that have been configured for a customer.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/import-csm-install-base-items.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Install base items, Configure install base, Configure product data, Product data, Set up your environment, Configure, Customer Service Management]
---

# Import install base items with guided setup

Install base items represent the instances of the product that have been configured for a customer.

## Before you begin

Role required: csm\_guided\_setup\_user or admin

## About this task

Each install base item references the configuration item record for the customer.

## Procedure

1.  Navigate to **All** > **Customer Service** > **Administration** > **Guided Setup** and click **Get Started**.

2.  In the Foundation Data category, click **Get Started** and then click **Import Install Base Items**.

3.  Upload data from an external data source into an import set.

4.  Create a transform map.

5.  Execute the transform map to transfer the data.

6.  Verify that the data records are imported into the target table.