---
title: Import installed products with guided setup
description: Installed products provide information on the sold products and how they are deployed or installed. Import installed products to create an association between sold products and install base items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/import-csm-installed-products.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Installed products, Configure install base, Configure product data, Product data, Set up your environment, Configure, Customer Service Management]
---

# Import installed products with guided setup

Installed products provide information on the sold products and how they are deployed or installed. Import installed products to create an association between sold products and install base items.

## Before you begin

Role required: csm\_guided\_setup\_user or admin

## Procedure

1.  Navigate to **All** > **Customer Service** > **Administration** > **Guided Setup** and click **Get Started**.

2.  In the Foundation Data category, click **Get Started** and then click **Import Installed Products**.

3.  Upload data from an external data source into an import set.

4.  Create a transform map.

5.  Execute the transform map to transfer the data.

6.  Verify that the data records are imported into the target table.