---
title: Customer Central
description: Learn about how CSM Agent Workspace Customer Central functions with CSM Configurable Workspace.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/migration-custom-central.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Migrate to CRM Workspace, Migrating to Configurable Workspace, CRM Workspace, Organize agent workspaces, Configure, Customer Service Management]
---

# Customer Central

Learn about how CSM Agent Workspace Customer Central functions with CSM Configurable Workspace.

Customer Central displays all the touch points that a customer has had with a contact center in the form of information cards. CSM Agent Workspace Customer Central configurations function in CSM Configurable Workspace. Configuration changes at the sn\_customercentral\_cust\_info\_config and sys\_declarative\_action\_assignment and their related lists, however, can be configured in CSM Configurable Workspace.

-   Set up the Customer Information view in CRM Workspace using [Guided Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/cust-central-configure-info-tab.md).
-   Set up the Customer Information view in CSM Agent Workspace using [Guided Setup](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/configure-information-tab.md).

|Legacy table name|UIB table name|
|-----------------|--------------|
|sys\_declarative\_action\_assignment|sys\_ux\_screen|