---
title: Select a playbook activity view
description: The activity view determines how the stages and activities are displayed in the playbook.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/playbook-select-activity-view.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Activities, Playbooks in Customer Service Management, Agent tools, Organize agent workspaces, Configure, Customer Service Management]
---

# Select a playbook activity view

The activity view determines how the stages and activities are displayed in the playbook.

## Before you begin

Role required: admin

## Using keyboard navigation in a playbook

Use the following keyboard keys to navigate playbook stages and activities.

-   **Tab** key: Use the **Tab** key to initiate navigation and move between stages, activities, and the playbook work area.
-   **Arrow** keys: Use the left, right, up, and down arrow keys to navigate the fields on a playbook activity card.
-   **Enter** key: Press the **Enter** key to select buttons on a playbook activity card.

## About this task

Users with the system administrator role can select the activity view in the playbook component configuration in UI Builder.

## Procedure

1.  Navigate to UI Builder and open the playbook component.

2.  Select the playbook component.

3.  In the Config tab, select a view in the **Activity View** field.

    |Choice|Description|
    |------|-----------|
    |**Stacked**|Displays the stages in the playbook life cycle panel and cards for each of the activities in the current stage in the playbook work area.|
    |**Focused**|Displays the stages and activities in the playbook life cycle panel and the current activity in the playbook work area.|

4.  Select **Save**.