---
title: Portal Object widget instance options form
description: Instance options enable you to configure the Portal Object widget on a portal page.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/port-object-inst-options.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 3
breadcrumb: [Configurable Portal widgets instance options, Configurable Portal Widgets reference, Reference, Customer Service Management]
---

# Portal Object widget instance options form

Instance options enable you to configure the Portal Object widget on a portal page.

<table id="table_csm_base_entities"><thead><tr><th>

Instance option

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Table

</td><td>

Table from which the fields of the selected record are shown as cards on the widget. The default table is the Asset \[alm\_asset\] table.

</td></tr><tr><td>

Record

</td><td>

The system identifier \(sys\_id\) of the record from the specified table.The default sys\_id is 00a96c0d3790200044e0bfc8bcbe5dc3.

**Note:** Note:

-   Displays details of the record identified by the sys\_id in the URL. If no sys\_id is found in the URL, displays details of the record identified by the sys\_id in the instance option.
-   If the sys\_id is provided in both the portal web page URL and the **Record** field, the widget displays information based on the portal web page URL.
-   The sys\_id of a record should be taken from the table specified in the **Table** field.

</td></tr><tr><td>

Dynamic portal object

</td><td>

Option to display record dynamically based on the configuration provided in the parameter of a portal page URL. **Note:**

-   The configuration enables administrator to display record from a table in the Portal Object Widget by passing following URL parameters: table, sys\_id and view.
-   The portal object title and displayed columns are derived from the view specified in the URL parameter. The first column in the view is used as the object title, and the remaining columns are displayed in the summary view.
-   When the **Dynamic portal object** is selected, only the following three Instance options can be configured:
    -   Actions
    -   Enable Service Definitions
    -   Enable Editing Record

</td></tr></tbody>
</table><table id="table_hpn_kb1_fzb"><thead><tr><th>

Instance option

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Card title

</td><td>

Fields of the selected record from the specified table to be displayed as the card title in the widget.**Note:** You can select up to three fields from the defined table. They’ll be combined to form a title for each record displayed on the widget. For example, if you combine the Asset tag, Model category, and Display name fields of a record from the specified table, the card title would be "P1000479 Computer Apple MacBook Pro 15."

</td></tr><tr><td>

Image field

</td><td>

The name of the field of the selected record that contains an image to be displayed as an image on the card.

</td></tr><tr><td>

Image style

</td><td>

The display style for an image inside the widget. The available choices are: -   Thumbnail
-   Avatar

 The default display style is Thumbnail.

</td></tr><tr><td>

Summary view fields \(Desktop\)

</td><td>

Fields from the specified table whose name and value are displayed as field value pairs on the card in the desktop view.

</td></tr><tr><td>

Summary view fields \(Mobile\)

</td><td>

Fields from the specified table whose name and value are displayed as field value pairs on the card in the mobile view.

</td></tr><tr><td>

Details view

</td><td>

Field value pairs and sections from the specified table to be displayed when the **View all** option is selected on the card.

</td></tr><tr><td>

Actions

</td><td>

The actions to appear on the card, which are chosen from a set of predefined actions. The title field from the specified table is used as the display name of the actions.**Note:**

-   If you select multiple actions, the button label displays **Actions**.
-   If one action is selected, the actions button displays the name of that action.
-   If no action is selected, the actions button isn’t displayed on the card.

</td></tr><tr><td>

Enable Service Definitions

</td><td>

Option to display the service definitions associated with the record under **Actions**. For details, see [Service definitions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/csm-service-definitions.md).

</td></tr><tr><td>

Enable Editing Record

</td><td>

When enabled, users with edit permissions see **Edit details** button as one of the Actions. On selecting it users are navigated to a form page with the default view to edit the record details.

</td></tr></tbody>
</table>**Related topics**  


[Add and configure the Portal Object widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/add-conf-port-object-widget.md)