--- title: Customer Contracts and Entitlements reference description: Reference topics provide additional information on service contract life cycle and forms available within the Customer Contracts and Entitlements application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/pss-reference.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Reference, Customer Service Management] --- # Customer Contracts and Entitlements reference Reference topics provide additional information on service contract life cycle and forms available within the Customer Contracts and Entitlements application. ## What to explore next To learn more about configuring and using Customer Contracts and Entitlements, see: - [Configure Customer Contracts and Entitlements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/configuring-post-sales-support.md) - [Using Customer Contracts and Entitlements](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/using-post-sales-support.md)