---
title: Components installed with Customer Service Management
description: Several types of components are installed with the Customer Service Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/r\_InstalledWithCustomerService.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Customer Service Management]
---

# Components installed with Customer Service Management

Several types of components are installed with the Customer Service Management application.

-   **[Tables installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/r_TIWCustomerService.md)**  
Tables are added to your instance with the activation of the Customer Service Management \(CSM\) application.
-   **[Properties installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/r_PropInstallWcustServ.md)**  
Properties are added with the activation of the Customer Service Management application.
-   **[Roles installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/r_RolesInstalledWithCustomerService.md)**  
The Customer Service Management application uses roles to provide access to information, identify internal and external users, maintain data security, and establish different types of relationships between users.
-   **[Script includes installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/r_ScrIncInstallWCustServ.md)**  
Script includes are added with activation of Customer Service Management.
-   **[Client scripts installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/r_ClientScriptInsWCustServ.md)**  
Client scripts are added with activation of Customer Service Management.
-   **[Business rules installed with Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/r_BRIWCustomerService.md)**  
Business rules are added with activation of Customer Service Management.

**Parent Topic:**[Customer Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/c_CustomerServiceManagement.md)