---
title: Create an account hierarchy
description: Create a parent-child relationship between two accounts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_CreateAnAccountHierarchy.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Account hierarchy, Create customer relationships, Configure accounts and contacts, Customer data, Set up your environment, Configure, Customer Service Management]
---

# Create an account hierarchy

Create a parent-child relationship between two accounts.

## Before you begin

Role required: One of the following roles:

-   sn\_crm\_account\_data\_manager
-   sn\_crm\_account\_relationship\_data\_manager
-   sn\_crm\_foundation\_data\_manager
-   sn\_crm\_foundation\_admin,
-   admin

## Procedure

1.  Navigate to **All** > **Customer Service** > **Customer** > **Accounts**.

2.  Select the desired child account.

3.  Select the parent for this account in the **Parent Account** field.

4.  Select **Update**.

    The account hierarchy is displayed in a tree map on the Account form for the parent account.