---
title: Delete a special handling note
description: Delete a special handling note for a record.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_DeleteAnOnScreenAlert.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage special handling notes, Agent management, Use, Customer Service Management]
---

# Delete a special handling note

Delete a special handling note for a record.

## Before you begin

Role required: sn\_customerservice\_manager or sn\_shn.admin

## About this task

Users with the sn\_customerservice\_manager role can delete a special handling note if they can delete a record for the underlying table.

## Procedure

1.  Navigate to **All** > **Special Handling Notes** > **Special Handling Notes**.

    You can also delete a note from the Special Handling Notes list on a form.

2.  In the Special Handling Notes list, click the note to be deleted.

3.  Click **Delete**.


**Related topics**  


[Special handling notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/c_OnScreenAlerts.md)

[Delete a special handling note from a form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/t_DeleteAnOnScreenAlertFromForm.md)