--- title: Send a publication for review description: Send publications for review, either the author or administrators, from the Author stage, triggering a transition to the Review stage. Approvers are automatically added to the Approvers related list. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_TargetCommSendPubForReview.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Targeted communications, Configure case management, Case management, Organize agent workspaces, Configure, Customer Service Management] --- # Send a publication for review Send publications for review, either the author or administrators, from the Author stage, triggering a transition to the Review stage. Approvers are automatically added to the Approvers related list. ## Before you begin Role required: sn\_publications.author or sn\_publications.admin ## Procedure 1. Navigate to one of the following modules: - **Targeted Communications** > **Active Publications** - **Targeted Communications** > **Draft Publications** 2. Select a publication in the **Author** stage. 3. Click **Send For Review**. The publication stage is set to **Review** and the approvers are added to the **Approvers** related list on the Publication form. Approvers can navigate to **Self-Service** > **My Approvals** to see a list of review requests.