---
title: View a publication on Business Portal
description: View the details of a publication on the business portal and download any attachments.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/t\_TargetCommViewPubOnbusinessPortal.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Business Portal, Customer communication, Use, Customer Service Management]
---

# View a publication on Business Portal

View the details of a publication on the business portal and download any attachments.

## Before you begin

Role required: sn\_customerservice.customer

## About this task

The **Publications** link on the business portal displays a list of current publications that is sorted by publication number.

**Note:** After a publication reaches its expiration date, it is automatically removed from the Publications list.

## Procedure

1.  Navigate to the business portal.

2.  Select **Resources** > **Publications** in the header.

    This displays a list of current publications. The information displayed for each publication includes the title, publish date, expiration date, and a brief description.

3.  If desired, search the Publications list by entering the search term in the search field at the top of the list.

4.  Select a publication name to open.

5.  If the publication has attachments, select the attachments to download from the pop-up window.

6.  Close the pop-up window.

7.  Select the return arrow at the top of the publication to return to the Publications list.


**Related topics**  


[View or modify a case from the Business Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/t_ViewOrModCaseFrom-businessportal.md)