---
title: View common questions \(FAQs\) on Business Portal
description: View a list of frequently asked questions on the Business Portal to find answers for some common questions.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/view-faqs-business-portal.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Business Portal, Customer communication, Use, Customer Service Management]
---

# View common questions \(FAQs\) on Business Portal

View a list of frequently asked questions on the Business Portal to find answers for some common questions.

You can access the frequently asked questions page by navigating to > **Resources** > **FAQs**. The system displays a list of 10 frequently asked questions as a default view.

**Related topics**  


[Portal FAQ widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/portal-faq-widget.md)

[Add and configure the Portal FAQ widget](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/customer-self-service-and-omnichannel-engagement/config-portal-faq-widget-inst-optns.md)