---
title: View install base information as an account consumer
description: Track the instances provisioned for your account and which products or services run on them by viewing a list of install base items.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/view-install-base-for-account-consumers.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using customer data models for B2B2C, Customer management, Use, Customer Service Management]
---

# View install base information as an account consumer

Track the instances provisioned for your account and which products or services run on them by viewing a list of install base items.

## Before you begin

Role required: sn\_acct\_consumer.consumer

## About this task

View the list of install base items information from the Customer Service Portal.

**Note:** The **Entitlements** widget and the **Contracts** widget aren’t visible for account consumers.

## Procedure

1.  Navigate to the Customer Service Portal.

2.  Select **Support** > **Install Base**.

    The system displays a list of install base items that belong to your account.

3.  Select an install base to view its details.

    **Note:** The default view is the form view. If you switch to the list view, the **Account** and **Consumer** fields aren’t displayed. See [Configure the Install Base items and Sold Products lists](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/config-b2b2c-data-model-case-list.md) for details.