---
title: Define the workItem property in the Work scheduler page configuration
description: Add the workItem property to the Work scheduler page configuration to receive the workItem object provided by the work queue.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/work-sched-create-page-properties-wfo-cs.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create a Work scheduler card using the Next Experience UI Builder, Setting up Work scheduler, Optimize workforce operations, Extend capabilities, Configure, Customer Service Management]
---

# Define the workItem property in the Work scheduler page configuration

Add the **workItem** property to the Work scheduler page configuration to receive the **workItem** object provided by the work queue.

## Before you begin

Role required: admin, workspace\_admin, or ui\_builder\_admin​

## Procedure

1.  In the **Page configuration** section, select the **Config** tab.

2.  In the **Properties** section, select **Edit**.

3.  In the **Edit properties** pop-up window, select **+Add**.

4.  In the **Property name** field, enter **workItem**.

5.  From the **Type** menu, select **JSON**.

6.  Select **Add**.

7.  Select **Save**.

    The **workItem** property is created.

8.  Hover over the **workItem** property and select the Dynamic data binding icon \(\[Omitted image "dynamic-data-binding-icon.png"\] Alt text: Dynamic data binding icon\).

9.  In the **workItem** field, type **@state.workItem**.

10. Click **Save**.

    Here's a demo on how to define the workItem property in the Work scheduler page configuration.


## What to do next

[Define event mappings for Work scheduler](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/it-service-management/work-sched-event-mapping.md)

**Parent Topic:**[Create a Work scheduler card using the Next Experience UI Builder](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/customer-service-management/create-workscheduler-card-wfo-cs.md)