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Washington DC
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No updates for this release.
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Xanadu
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No updates for this release.
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Yokohama
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No updates for this release.
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Zurich
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- **[Manage evidence request responses in the Asset Governance Workspace](https://www.servicenow.com/docs/access?context=asset-governance-workspace&family=zurich&ft:locale=en-US)**
Track and manage responses to the evidence requests for your financial regulatory audit engagements by using the Asset Governance Workspace. You can also gain insight into critical audit data such as due dates, statuses, and remediation tasks, which can help streamline the audit engagement process.
- **[Fulfill evidence requests through the Asset Response Guided Experience](https://www.servicenow.com/docs/access?context=fulfilling-evidence-requests-asset-audit-response&family=zurich&ft:locale=en-US)**
Fulfill and respond to evidence requests for your financial regulatory audit engagements by using the Asset Response Guided Experience. It provides step-by-step guidance on generating, reviewing, and submitting the required evidence for each evidence request. You can also create remediation rules and corresponding remediation tasks to identify and resolve any gaps that are discovered through your evidence.
- **[Manage financial regulatory audit engagements and evidence requests in the Audit Workspace](https://www.servicenow.com/docs/access?context=managing-audit-engagements-asset-audit-response&family=zurich&ft:locale=en-US)**
Enable your compliance managers and asset managers to collaborate in managing the financial regulatory audit engagement process and requesting corresponding evidence from asset teams through the Audit Workspace in the ServiceNow® Audit Management application. Managers can scope, plan for, and prioritize each engagement to resolve any regulatory risks and compliance issues before they lead to audit failures. They can also use the requested evidence to formulate audit opinions and complete these engagements.
- **[Streamline the fulfillment of evidence requests by using financial regulatory context in the Audit Workspace](https://www.servicenow.com/docs/access?context=creating-evidence-requests-asset-audit-response&family=zurich&ft:locale=en-US)**
Associate your evidence requests with important financial regulatory requirements and guidelines, such as key financial standards from the Federal Financial Institutions Examination Council \(FFIEC\), by leveraging the Audit Workspace in the ServiceNow Audit Management application. By aligning each request with the relevant requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with the requests. They can then use this information to fulfill each request more accurately and efficiently.
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Australia
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- **[Automate the summarization of evidence requests](https://www.servicenow.com/docs/access?context=fulfill-evidence-requests-guided-experience&family=australia&ft:locale=en-US)**
Use generative AI to summarize completed and in-progress evidence requests for your financial regulatory audits. Gain insight into the corresponding audit engagements, the associated financial regulations, and the evidence that was submitted for each request. In addition, view details about the remediation rules that were created for each request and the corresponding remediation tasks that were generated based on those rules. Use this information to help plan for and complete other in-progress evidence requests so that you can improve your operational efficiency.
- **[Track impacted records that require remediation](https://www.servicenow.com/docs/access?context=fulfill-evidence-requests-guided-experience&family=australia&ft:locale=en-US)**
Use the Impacted Records related list in your remediation tasks to track and take any necessary actions on the impacted records, including asset and configuration item \(CI\) records, that are associated with each task. These remediation tasks are automatically generated based on the remediation rules that you define during evidence request fulfillment.
- **[View citations for your evidence requests](https://www.servicenow.com/docs/access?context=fulfill-evidence-requests-guided-experience&family=australia&ft:locale=en-US)**
Gain insight into the citations that are associated with your evidence requests by using the Citation details fields in the Asset Response Guided Experience. Use these fields to identify the name, description, and supplemental guidance for any citation that is associated with a request.
- **[Streamline the fulfillment of evidence requests by using financial regulatory context from the Digital Operational Resilience Act \(DORA\)](https://www.servicenow.com/docs/access?context=audit-workspace&family=australia&ft:locale=en-US)**
Associate your evidence requests with financial regulatory requirements and guidelines from the Digital Operational Resilience Act \(DORA\). By aligning the relevant requests with these requirements and guidelines, you can help your asset managers better understand the compliance obligations that are associated with each request. They can then use this information to fulfill each request more accurately and efficiently.
- **[ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&family=australia&ft:locale=en-US)**
The ServiceNow AI Platform now brings you a new AI experience with three licensing tiers available:
- Foundation: AI basics to deliver insights
- Advanced: AI to boost productivity across relevant use cases
- Prime: Act autonomously with all AI assets, and create your own
Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents.
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