---
title: Combined Operational Technology Request Management release notes for upgrades from Washington DC to Australia
description: Consolidated page of all release notes for Operational Technology Request Management from Washington DC to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-washingtondc-australia/australia-washingtondc-operationaltechnologyrequestmanagement-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-07-09"
reading_time_minutes: 5
breadcrumb: [Products combined by family]
---

# Combined Operational Technology Request Management release notes for upgrades from Washington DC to Australia

Consolidated page of all release notes for Operational Technology Request Management from Washington DC to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Operational Technology Request Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Operational Technology Request Management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Operational Technology Request Management.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   **[Create catalog items for your OT Service Catalog](https://www.servicenow.com/docs/access?context=create-catalog-item&family=washingtondc&ft:locale=en-US)**

Create a catalog item for the OT Service Catalog using the catalog builder so that other users can submit OT requests that are categorized by catalog item.

-   **[Create fulfillment flows that can fulfill an OT request](https://www.servicenow.com/docs/access?context=create-a-fulfillment-flow-ot-request&family=washingtondc&ft:locale=en-US)**

Create a fulfillment flow that catalog items follow to fulfill an OT request. Fulfillment flows for catalog items in the OT Service Catalog include catalog tasks.

-   **[Create an OT request](https://www.servicenow.com/docs/access?context=create-ot-service-request-industrial-workspace&family=washingtondc&ft:locale=en-US)**

Once Operational Technology Request Management is configured, create OT requests in the Industrial Workspace to address a product or service needed for an OT device or incident.

-   **[Manage your OT requests and catalog tasks in the Industrial Workspace](https://www.servicenow.com/docs/access?context=operational-technology-request-management-lists-in-industrial-workspace&family=washingtondc&ft:locale=en-US)**

View and access OT requests and catalog tasks in the Industrial Workspace list view under the **OT Request** and the **OT Task** modules respectively.


</td></tr><tr><td>

Xanadu

</td><td>

-   **[Create catalog items for your OT Service Catalog](https://www.servicenow.com/docs/access?context=create-catalog-item&family=xanadu&ft:locale=en-US)**

Create a catalog item for the OT Service Catalog using the catalog builder so that other users can submit OT requests that are categorized by catalog item.

-   **[Create fulfillment flows that can fulfill an OT request](https://www.servicenow.com/docs/access?context=create-a-fulfillment-flow-ot-request&family=xanadu&ft:locale=en-US)**

Create a fulfillment flow that catalog items follow to fulfill an OT request. Fulfillment flows for catalog items in the OT Service Catalog include catalog tasks.

-   **[Create an OT request](https://www.servicenow.com/docs/access?context=create-ot-service-request-industrial-workspace&family=xanadu&ft:locale=en-US)**

Once Operational Technology Request Management is configured, create OT requests in the Industrial Workspace to address a product or service needed for an OT device or incident.

-   **[Manage your OT requests and catalog tasks in the Industrial Workspace](https://www.servicenow.com/docs/access?context=operational-technology-request-management-lists-in-industrial-workspace&family=xanadu&ft:locale=en-US)**

View and access OT requests and catalog tasks in the Industrial Workspace list view under the **OT Request** and the **OT Task** modules respectively.


</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Operational Technology Request Management features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Operational Technology Request Management features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Operational Technology Request Management features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Operational Technology Request Management.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

Operational Technology Request Management is included with the Industrial Workspace Common. No additional plugins are needed.

</td></tr><tr><td>

Xanadu

</td><td>

Operational Technology Request Management is included with the Industrial Workspace Common. No additional plugins are needed.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Operational Technology Request Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Operational Technology Request Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Operational Technology Request Management, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Operational Technology Request Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Operational Technology Request Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   Manage multiple catalog requests efficiently with a single view in the Industrial Workspace.
-   Encourage transparency, expedite request processes, and minimize delays with automatic notifications and approvals.
-   Maintain the products and services menu that you can use to create and update catalog requests.

 See [Operational Technology Request Management](https://www.servicenow.com/docs/access?context=operational-technology-request-management-landing-page&family=washingtondc&ft:locale=en-US) for more information.

</td></tr><tr><td>

Xanadu

</td><td>

-   Manage multiple catalog requests efficiently with a single view in the Industrial Workspace.
-   Encourage transparency, expedite request processes, and minimize delays with automatic notifications and approvals.
-   Maintain the products and services menu that you can use to create and update catalog requests.

 See [Operational Technology Request Management](https://www.servicenow.com/docs/access?context=operational-technology-request-management-landing-page&family=xanadu&ft:locale=en-US) for more information.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-washingtondc-australia/rn-combined-intro.md)