---
title: Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Washington DC to Australia
description: Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Washington DC to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-washingtondc-australia/australia-washingtondc-servicegraphconnectorintegrationforclarotyctd-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-07-09"
reading_time_minutes: 8
breadcrumb: [Products combined by family]
---

# Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Washington DC to Australia

Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Washington DC to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Service Graph Connector Integration for Claroty CTD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Service Graph Connector Integration for Claroty CTD to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Service Graph Connector Integration for Claroty CTD.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   **[Categorize your OT devices into the industrial product model category](https://www.servicenow.com/docs/access?context=model-categories-for-ot&family=washingtondc&ft:locale=en-US)**

The enhanced Service Graph Connector Integration for Claroty CTD creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices.

-   **[Troubleshooting the Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=washingtondc&ft:locale=en-US)**

Execute the scheduled job for validations and review the results to troubleshoot any issues by using the optional steps in the Troubleshooting the Service Graph Connector for Claroty CTD section of the Guided Setup.

-   **[Class/Type system property](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=washingtondc&ft:locale=en-US)**

Import the records from Claroty CTD that are based on the class or type by using the Class/Type system property \(**filter.asset\_type\_code**\).

-   **[Purdue Level system property](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=washingtondc&ft:locale=en-US)**

Use the Purdue Level system property \(**filter.asset\_purdue\_level**\) to import the records from Claroty CTD that are based on the Purdue Level.

-   **Turn off the classification that is based on the operating system \(OS\)**

Turn off the classification that is based on the OS for the network gear and Internet of Things \(IoT\) devices and their extended classes by modifying that choice in the available script.


</td></tr><tr><td>

Xanadu

</td><td>

-   **[View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

Use the **Claroty CTD SGC Class Mappings** table to view the available class mappings and targeted CMDB classes.

-   **[Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=xanadu&ft:locale=en-US)**

During import, empty rack slots are removed to avoid importing them into the CMDB.

-   **[Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices.

-   **[Use the ire\_criterion\_attribute in the OT Entity \[cmdb\_ot\_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

The ire\_criterion\_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues.

-   **[Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

Clean up the serial number \[cmdb\_serial\_number\] records imported into the Source \[sys\_object\_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded.

-   **[Categorize your OT devices into the industrial product model category](https://www.servicenow.com/docs/access?context=model-categories-for-ot&family=xanadu&ft:locale=en-US)**

The enhanced Service Graph Connector Integration for Claroty CTD creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices.


</td></tr><tr><td>

Yokohama

</td><td>

-   **[View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

Use the **Claroty CTD SGC Class Mappings** table to view the available class mappings and targeted CMDB classes.

-   **[Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=yokohama&ft:locale=en-US)**

During import, empty rack slots are removed to avoid importing them into the CMDB.

-   **[Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices.

-   **[Use the ire\_criterion\_attribute in the OT Entity \[cmdb\_ot\_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

The ire\_criterion\_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues.

-   **[Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

Clean up the serial number \[cmdb\_serial\_number\] records imported into the Source \[sys\_object\_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded.


</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Service Graph Connector Integration for Claroty CTD features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Service Graph Connector Integration for Claroty CTD features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Service Graph Connector Integration for Claroty CTD features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Service Graph Connector Integration for Claroty CTD.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=washingtondc&ft:locale=en-US).

</td></tr><tr><td>

Xanadu

</td><td>

Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US).

**Note:** Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application.

</td></tr><tr><td>

Yokohama

</td><td>

Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US).

**Note:** Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Service Graph Connector Integration for Claroty CTD, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   Ensure that your Operational Technology \(OT\) devices are categorized under the Industrial product model category with the enhanced Service Graph Connector Integration for Claroty CTD application.
-   Troubleshoot issues directly in the optional Guided Setup task.
-   Import specific records from Claroty CTD by filtering the data by class, type, or Purdue Level.

 See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=washingtondc&ft:locale=en-US) for more information.

</td></tr><tr><td>

Xanadu

</td><td>

-   View the class mappings available for the Service Graph Connector using the new Class Mappings menu
-   Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database \(CMDB\).
-   Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version.
-   Avoid OT entity update issues by using the new ire\_criterion\_attribute attribute on the OT Entity \[cmdb\_ot\_entity\] table.
-   Clean the serial record entries from the Source \[sys\_object\_source\] table using a fix script.
-   Ensure that your Operational Technology \(OT\) devices are categorized under the Industrial product model category with the enhanced Service Graph Connector Integration for Claroty CTD application.

 See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=xanadu&ft:locale=en-US) for more information.

</td></tr><tr><td>

Yokohama

</td><td>

-   View the class mappings available for the Service Graph Connector using the new Class Mappings menu
-   Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database \(CMDB\).
-   Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version.
-   Avoid OT entity update issues by using the new ire\_criterion\_attribute attribute on the OT Entity \[cmdb\_ot\_entity\] table.
-   Clean the serial record entries from the Source \[sys\_object\_source\] table using a fix script.

 See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=yokohama&ft:locale=en-US) for more information.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-washingtondc-australia/rn-combined-intro.md)