---
title: Combined Subscription Management release notes for upgrades from Washington DC to Australia
description: Consolidated page of all release notes for Subscription Management from Washington DC to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/delta-washingtondc-australia/australia-washingtondc-subscriptionmanagement-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-07-09"
reading_time_minutes: 11
breadcrumb: [Products combined by family]
---

# Combined Subscription Management release notes for upgrades from Washington DC to Australia

Consolidated page of all release notes for Subscription Management from Washington DC to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Subscription Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Washington DC to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Subscription Management to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

Subscription Management version 3.2 is active by default on all instances of the Xanadu release. Update to Subscription Management version 4.0 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=xanadu&ft:locale=en-US).

</td></tr><tr><td>

Yokohama

</td><td>

Subscription Management version 4.1 is active by default on all instances of the Yokohama release. Update to Subscription Management version 6.0.2 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=yokohama&ft:locale=en-US).

</td></tr><tr><td>

Zurich

</td><td>

Subscription Management version 5.0 is active by default on all instances of the Zurich release. Update to Subscription Management version 6.1 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=zurich&ft:locale=en-US).

</td></tr><tr><td>

Australia

</td><td>

Subscription Management version 6.1 is active by default on all instances of the Australia release. Update to Subscription Management version 6.1 or later to use the latest features. For more information about updating Subscription Management, see [Update an app or plugin](https://www.servicenow.com/docs/access?context=update-application-app-mgr&family=australia&ft:locale=en-US).

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Subscription Management.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   **[Proactively manage your subscriptions](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=washingtondc&ft:locale=en-US)**

View a summary of your product subscriptions in a new user interface that prioritizes actionable data.

-   **[View insights about your subscription allocations](https://www.servicenow.com/docs/access?context=discovering-insights-subscription-management-v2&family=washingtondc&ft:locale=en-US)**

Maximize subscription usage by identifying when subscriptions are over-allocated and viewing subscriptions you can allocate.

-   **[Allocate subscriptions using recommended groups](https://www.servicenow.com/docs/access?context=allocate-subscriptions-v2&family=washingtondc&ft:locale=en-US)**

Grant entitlement to the right users by allocating subscriptions using recommended groups.

-   **[Address issues with your product subscriptions](https://www.servicenow.com/docs/access?context=addressing-issues-subscription-management-v2&family=washingtondc&ft:locale=en-US)**

Stay in compliance by mapping custom tables and custom applications to your product subscriptions.

-   **[View application installation status](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=washingtondc&ft:locale=en-US)**

Determine whether an application is available for install from the current product subscription.

-   **[Monitor Now Assist usage](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=washingtondc&ft:locale=en-US)**

View an account-level summary of your Now Assist entitlements and track Now Assist usage across all your instances.

-   **[Monitor Now Assist creators](https://www.servicenow.com/docs/access?context=monitoring-now-assist-creator&family=washingtondc&ft:locale=en-US)**

View an account-level summary of your Creator Plus entitlements and track allocations across all your instances.


</td></tr><tr><td>

Xanadu

</td><td>

-   **[Monitor Now Assist usage](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=xanadu&ft:locale=en-US)**

View an account-level summary of your Now Assist entitlements and track Now Assist usage across all your instances.

-   **[Monitor Now Assist creators](https://www.servicenow.com/docs/access?context=monitoring-now-assist-creator&family=xanadu&ft:locale=en-US)**

View an account-level summary of your Creator Plus entitlements and track allocations across all your instances.

-   **[Monitor cloud capacity](https://www.servicenow.com/docs/access?context=monitoring-cloud-entitlements&family=xanadu&ft:locale=en-US)**

Monitor cloud capacity and track storage capacity across all the instances associated with your account.

-   **[Subscription allocation counts according to active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=xanadu&ft:locale=en-US)**

View the total number of active users in a product subscription. Only active users count toward the subscription allocation totals that appear throughout Subscription Management.

-   **[Allocate subscriptions to all recommended groups](https://www.servicenow.com/docs/access?context=allocate-subscriptions-v2&family=xanadu&ft:locale=en-US)**

Select all recommended groups when allocating subscriptions.

-   **[Recommended subscription reasoning](https://www.servicenow.com/docs/access?context=addressing-issues-subscription-management-v2&family=xanadu&ft:locale=en-US)**

Determine why a subscription is recommended by Subscription Management when mapping custom tables or custom applications.


</td></tr><tr><td>

Yokohama

</td><td>

-   **[Subscription allocation counts according to active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=yokohama&ft:locale=en-US)**

View the total number of active users in a product subscription. Only active users count toward the subscription allocation totals that appear throughout Subscription Management.

-   **[Allocate subscriptions to all recommended groups](https://www.servicenow.com/docs/access?context=allocate-subscriptions-v2&family=yokohama&ft:locale=en-US)**

Select all recommended groups when allocating subscriptions.

-   **[Support for on-premises installation](https://www.servicenow.com/docs/access?context=configuring-subscription-management-v2&family=yokohama&ft:locale=en-US)**

Manage subscription usage using Subscription Management on-premises.

-   **[Recommended subscription reasoning](https://www.servicenow.com/docs/access?context=addressing-issues-subscription-management-v2&family=yokohama&ft:locale=en-US)**

Determine why Subscription Management displays a subscription recommendation when mapping custom tables or custom applications.

-   **[Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=yokohama&ft:locale=en-US)**

Map any missing custom applications and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list.

-   **[Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=yokohama&ft:locale=en-US)**

View and filter subscribers by domain for user-based subscriptions.


</td></tr><tr><td>

Zurich

</td><td>

-   **[Manage custom applications and table mapping through the platform](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=zurich&ft:locale=en-US)**

Map any missing custom application and tables in Subscription Management to a subscription directly from the Custom Applications list or Custom Table Inventory list.

-   **[Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=zurich&ft:locale=en-US)**

View and filter subscribers by domain for user-based subscriptionsand view Now Assist usage by domain.

-   **[Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=zurich&ft:locale=en-US)**

Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability.


</td></tr><tr><td>

Australia

</td><td>

-   **[Support for domain separation](https://www.servicenow.com/docs/access?context=domain-separation-subscription-mgmt&family=australia&ft:locale=en-US)**

View and filter subscribers by domain for user-based subscriptions and view Now Assist usage by domain.

-   **[Monitor Workflow Data Fabric usage](https://www.servicenow.com/docs/access?context=monitoring-wdf-capability-use&family=australia&ft:locale=en-US)**

Monitor and track Workflow Data Fabric capability usage and view the relative token use rate of each capability.


</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Subscription Management features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   **New Subscription Management experience**

The legacy Subscription Management experience was replaced in this release by a more efficient and streamlined interface.


</td></tr><tr><td>

Xanadu

</td><td>

-   **[Allocation charts reflect only active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=xanadu&ft:locale=en-US)**

The Allocation summary and Allocation history charts on the subscription details page reflect only subscriptions allocated to active users for each month following the upgrade.


</td></tr><tr><td>

Yokohama

</td><td>

-   **[Allocation charts reflect only active users](https://www.servicenow.com/docs/access?context=subscription-details-v2&family=yokohama&ft:locale=en-US)**

The Allocation summary and Allocation history charts on the subscription details page reflect only the subscriptions allocated to active users for each month following the upgrade.

-   **[Auditing App Engine V1 usage](https://www.servicenow.com/docs/access?context=allocating-custom-tables-subscr-apps-v2&family=yokohama&ft:locale=en-US)**

The App Engine Usage dashboard has been restored. For details on auditing App Engine V1 usage, see the [Auditing App Engine v1 \[KB0999383\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999383) article in the Now Support Knowledge Base.

-   **[Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=yokohama&ft:locale=en-US)**

Now Assist usage measurement is evolving. If your instances are below Yokohama Patch 12, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement types. For more information, see [Now Assist Usage - Overview &amp; New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710).

-   **[Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=yokohama&ft:locale=en-US)**

To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details.


</td></tr><tr><td>

Zurich

</td><td>

-   **[Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US)**

Demonstration instances are excluded from the total Assist usage count to improve tracking of Assist consumption.

-   **[Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US)**

Now Assist usage measurement is evolving. If your instances are below Zurich Patch 6, update Subscription Management to version 6.0.2 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview &amp; New Measurement Logic \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710).

-   **[Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=zurich&ft:locale=en-US)**

To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details.


</td></tr><tr><td>

Australia

</td><td>

-   **[Now Assist usage excludes demo data](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US)**

Demonstration instances are excluded from the total Now Assist usage count to improve tracking of Assist consumption. The accrual time field displays when Now Assist data was last accrued.

-   **[Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=australia&ft:locale=en-US)**

Now Assist usage measurement is evolving. Update Subscription Management to version 6.1 or later on all instances to avoid mixed measurement states. For more information, see [Now Assist Usage - Overview &amp; New Measurement Logic: January 2026 \[KB2704710\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710) on the Now Support Knowledge Base.

-   **[Streamlined user-based subscription allocation](https://www.servicenow.com/docs/access?context=managing-user-subscriptions-v2&family=australia&ft:locale=en-US)**

To simplify the Subscription Management experience, the manual allocation workflow for user-based subscriptions has been removed for administrators who have never used it. Administrators who have manually allocated user-based subscriptions before can still make manual allocations.

-   **[Hidden user-based subscription allocations](https://www.servicenow.com/docs/access?context=subscriptions-overview-v2&family=australia&ft:locale=en-US)**

To help prevent inaccuracy when allocations aren't complete, allocation details for user-based subscriptions are now hidden from the Subscription Management overview. Contact your account executive for user-based subscription allocation details.


</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Subscription Management features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   The Subscribed Users related list has been removed from the subscription form.
-   The Subscribed Users related list and the Role Subscription Attributes related list have been removed from the role form.
-   The Manage Subscriptions related list has been removed from the group form.
-   The Custom Application Inventory module has been removed.
-   The App Engine Usage dashboard has been removed. You can access details about your App Engine custom table entitlements by viewing your App Engine subscription details. For details on auditing App Engine V1 usage, see [KB0999383](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0999383).
-   The Domain Compliance Overview dashboard has been removed. Subscription Management no longer supports domain separation.

</td></tr><tr><td>

Xanadu

</td><td>

-   The Custom tables chart has been removed from the subscription details page.

</td></tr><tr><td>

Yokohama

</td><td>

The Custom tables chart has been removed from the subscription details page.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Subscription Management features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Subscription Management.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

Subscription Management is a ServiceNow AI Platform feature that is active by default.

</td></tr><tr><td>

Xanadu

</td><td>

Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=var.store-url&amp;family=xanadu&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=var.store-url&family=xanadu&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow AI Platform, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes&amp;family=xanadu&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US).

</td></tr><tr><td>

Yokohama

</td><td>

Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store&amp;family=yokohama&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=yokohama&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes&amp;family=yokohama&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US).

</td></tr><tr><td>

Zurich

</td><td>

Subscription Management is a ServiceNow AI Platform feature that is active by default.Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store&amp;family=zurich&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=zurich&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes&amp;family=zurich&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=zurich&ft:locale=en-US).

</td></tr><tr><td>

Australia

</td><td>

Subscription Management is a ServiceNow AI Platform feature that is active by default. Updates for Subscription Management are available through the [https://www.servicenow.com/docs/access?context=external.sn-app-store&amp;family=australia&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=external.sn-app-store&family=australia&ft:locale=en-US). For cumulative release notes information for applications available on the ServiceNow Store, see [https://www.servicenow.com/docs/access?context=sn-store-release-notes&amp;family=australia&amp;ft:locale=en-US](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=australia&ft:locale=en-US).

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Subscription Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Subscription Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Subscription Management, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Subscription Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

No updates for this release.

</td></tr><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Subscription Management we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Washington DC

</td><td>

-   Gain visibility and control of your product subscriptions.
-   Maximize subscription usage and make informed decisions about future purchases by monitoring your subscriptions.
-   Avoid unexpected costs by tracking subscription usage and allocations over time.

 See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=washingtondc&ft:locale=en-US) for more information.

</td></tr><tr><td>

Xanadu

</td><td>

-   Gain visibility and control of your product subscriptions.
-   Maximize subscription usage and make informed decisions about future purchases by monitoring your subscriptions.
-   Avoid unexpected costs by tracking subscription usage and allocations over time.

 See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=xanadu&ft:locale=en-US) for more information.

</td></tr><tr><td>

Yokohama

</td><td>

-   View subscription allocations according to the number of active users.
-   Select all recommended groups when allocating subscriptions.
-   Manage subscriptions in an on-premise installation.
-   Manage custom application and table mapping through the platform, and learn why specific subscriptions are recommended when mapping custom tables and applications.
-   View subscribers by domain for user-based subscriptions.

 See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=yokohama&ft:locale=en-US) for more information.

</td></tr><tr><td>

Zurich

</td><td>

-   Manage custom applications and table mapping through the custom application list and custom table inventory list.
-   View and filter subscribers by domain for user-based subscriptions in domain-separated instances.
-   View and filter Now Assist usage by domain in domain-separated instances.
-   Monitor Workflow Data Fabric usage and view token use rate of each capability.

 See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=zurich&ft:locale=en-US) for more information.

</td></tr><tr><td>

Australia

</td><td>

-   View and filter Now Assist usage by domain in domain-separated instances.
-   Monitor Workflow Data Fabric usage and view token use rate of each capability.

 See [Subscription Management](https://www.servicenow.com/docs/access?context=subscription-management-landing-page-v2&family=australia&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/delta-washingtondc-australia/rn-combined-intro.md)