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Washington DC
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- **[Visualization of rack](https://www.servicenow.com/docs/access?context=visualization-of-rack&family=washingtondc&ft:locale=en-US)**
Visualize your rack details such as placement of equipment at the front or rear, available and occupied rack slots, occupied equipment or shelf details.
- **[Revision, operationalization, and decommission of a Configuration Item](https://www.servicenow.com/docs/access?context=revision-of-a-confiuguration-item&family=washingtondc&ft:locale=en-US)**
Revise a CI to make changes, including modifications to related tables like attributes, connections, and relations. Operationalization enables you to merge these changes with the original CI, while decommissioning lets you retire or remove the CI from operation.
- **[Visualization of network topology](https://www.servicenow.com/docs/access?context=visualization-of-topology&family=washingtondc&ft:locale=en-US)**
Use the network topology view to see nodes \(equipment\), edges \(connections\), and termination points \(interfaces\) in your network to understand how they are organized and connected. You can visualize multiple topologies simultaneously using the search option.
- **[Capacity management](https://www.servicenow.com/docs/access?context=capacity-management-reporting&family=washingtondc&ft:locale=en-US)**
Use capacity management to calculate and report the capacity of your network assets. This involves calculating the maximum, occupied, and available resources like ports, slots, or racks in your telecommunication network using functions and metrics.
- **[Inventory management view](https://www.servicenow.com/docs/access?context=inventory-management-view&family=washingtondc&ft:locale=en-US)**
Check the Inventory Management view to understand inventory details, including the total count of equipment grouped by model, manufacturer, and life cycle state. Additionally, you can see the availability of racks, ports, and slots within a network site.
- **[Define the cable details](https://www.servicenow.com/docs/access?context=define-cable&family=washingtondc&ft:locale=en-US)**
Define the following network inventory instances.
- Cable - Optical fiber cables link sites with open endpoints, indicating that they don't terminate directly to equipment.
- Strand - Strands are the individual wires within the cables.
- Channel - Channelization involves sub-rating the available bandwidth into smaller bandwidths.
- **[Create a change request from Network Inventory Workspace](https://www.servicenow.com/docs/access?context=create_a_change_request_in_tni&family=washingtondc&ft:locale=en-US)**
Use Telecommunications Network Inventory \(TNI\) design assign to modify physical and logical connection endpoints details, as well as add or remove members of a Link Aggregation Group \(LAG\).
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Xanadu
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- **[Visualization of a rack or cabinet](https://www.servicenow.com/docs/access?context=visualization-of-rack&family=xanadu&ft:locale=en-US)**
Gain visibility of your data centers infrastructure through advanced rack and cabinet insights. Edit a rack or cabinet to add, reserve, move, and remove any equipment. This enables you to create equipment from the rack or cabinet view.
- **[Revise a configuration item](https://www.servicenow.com/docs/access?context=revise-a-configuration-item&family=xanadu&ft:locale=en-US)**
Perform a comparative validation between the revision and the original connections to identify any changes between them.
- **[Import Models and Templates](https://www.servicenow.com/docs/access?context=import-models-and-templates&family=xanadu&ft:locale=en-US)**
Import the models and templates from an external system via XLS template.
- **[Visualization of circuits](https://www.servicenow.com/docs/access?context=unified-map-view-of-connection-elements&family=xanadu&ft:locale=en-US)**
Provide a visualization of the circuit and its underlying connection elements on a dedicated window. View the revisions and protection paths of a logical connection, and selectively collapse expanded layers instead of collapsing the entire structure.
- **[Create a cable record by using design and assign](https://www.servicenow.com/docs/access?context=create-cable-record-using-design-assign&family=xanadu&ft:locale=en-US)**
Instantiate cables and associated strands using a cable template.
- **[Modify a network topology record using design and assign](https://www.servicenow.com/docs/access?context=modify-network-topology-record-design-assign&family=xanadu&ft:locale=en-US)**
Modify a network topology for adding or removing the nodes and edges by using a new change model.
- **[Create capacity function](https://www.servicenow.com/docs/access?context=create-capacity-function&family=xanadu&ft:locale=en-US)**
Identify and prioritize the capacity function by using the category and order attributes. Access the capacity management forms from the Workspace lists view.
- **[Network Inventory Workspace](https://www.servicenow.com/docs/access?context=exploring-network-inventory-workspace&family=xanadu&ft:locale=en-US)**
View your and your team's work in the new landing page.
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Yokohama
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- **[Design and assign your network services](https://www.servicenow.com/docs/access?context=design-assign-playbook&family=yokohama&ft:locale=en-US)**
Create and configure playbooks for design and assign a configuration item. The Design and Assign playbook provides step-by-step guidance for designing a network service. Use the playbook to complete guided activities to instantiate a network inventory record.
- **[Design and Assign function for logical connections](https://www.servicenow.com/docs/access?context=design-logical-connection-design-assign-playbook&family=yokohama&ft:locale=en-US)**
Use the Design and Assign playbook to instantiate a logical connection and its associated connection elements. Once each activity completes, view the circuit map to visualize the logical connection elements.
- **[Visualization of geo map](https://www.servicenow.com/docs/access?context=visualization-map&family=yokohama&ft:locale=en-US)**
Use the Network site map to view the geographical location of your network sites and the information such as site details, connectivity, and capacity.
- **[Creating an inventory template for a logical composite](https://www.servicenow.com/docs/access?context=creating-inventory-template-logical-composite&family=yokohama&ft:locale=en-US)**
Instantiate a logical composite record and associated equipment and racks using a logical composite template.
- **[Add an equipment or rack to logical composite](https://www.servicenow.com/docs/access?context=add-equipment-rack-logical-composite&family=yokohama&ft:locale=en-US)**
Add equipment or rack to a logical composite using a change model.
- **[Remove an equipment or rack from logical composite](https://www.servicenow.com/docs/access?context=remove-equipment-rack-logical-composite&family=yokohama&ft:locale=en-US)**
Remove a rack or equipment from a logical composite using a change model.
- **[Create an equipment record by using design and assign](https://www.servicenow.com/docs/access?context=create-equipment-record-design-and-assign&family=yokohama&ft:locale=en-US)**
Create a change request for an equipment record from the All Equipment list view using the **Create equipment** UI action.
- **[Import models and templates in JSON format](https://www.servicenow.com/docs/access?context=import-models-templates-json&family=yokohama&ft:locale=en-US)**
Create an import request to import your collection of models and templates in JSON format.
- **[Export hierarchy of models and templates](https://www.servicenow.com/docs/access?context=export-hierarchy-of-models-and-template&family=yokohama&ft:locale=en-US)**
Export the hierarchy and all related records of a model or inventory template in JSON format.
- **[Managing your network functions](https://www.servicenow.com/docs/access?context=services&family=yokohama&ft:locale=en-US)**
The xNF and xNF instances records are added in the Inventory menu and retained the Services menu for application services.
- **[Create a telephone infrastructure](https://www.servicenow.com/docs/access?context=telephone_block_telephone_number_and_telephone_number&family=yokohama&ft:locale=en-US)**
Supports all types of telephone numbers.
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Zurich
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- **[Create logical connection record](https://www.servicenow.com/docs/access?context=create-logical-connection-record-design-assign-playbook&family=zurich&ft:locale=en-US)**
Logical interfaces created are now automatically related to their corresponding cards or parent equipment. This enhancement ensures consistency across systems and helps prevent duplicate CI creation by improving the alignment between logical and physical interfaces.
- **[Visualize your network infrastructure](https://www.servicenow.com/docs/access?context=data-center-inventory-management&family=zurich&ft:locale=en-US)**
Use the new L1 menu that consolidates all network visualizations into a single canvas and include a tabular section for each view, such as site, floor, and topology. The following roles are introduced to manage datacenter infrastructure.
- DC Floor Designer \(sn\_ni\_core.dc\_floor\_designer\) – Design floor layout in Map Studio.
- DC Ops Agent \(sn\_ni\_core.dc\_ops\_agent\) – Oversee the operations of the data center floor.
- DC Ops Viewer \(sn\_ni\_core.dc\_ops\_viewer\) – View the Network Inventory Workspace and its components.
- **[Floor map](https://www.servicenow.com/docs/access?context=visualization-floor-maps&family=zurich&ft:locale=en-US)**
Use the floor map to view the layout of your datacenter infrastructure. View network asset placement and operational details to monitor power, thermal, and usage data. View the incidents and alerts and take appropriate action.
- **[Geo map](https://www.servicenow.com/docs/access?context=visualization-map&family=zurich&ft:locale=en-US)**
Use the geo map to view the geographical locations of your network sites and data centers. Geo map supports rendering data centers on the map, enabling the relevant persona, such as the DC Ops Viewer, to view connected data centers. You can open a data center floor map directly from the geo map for more detailed insights.
- **[Manage datacenter floor map](https://www.servicenow.com/docs/access?context=create-floor-map-data-center&family=zurich&ft:locale=en-US)**
Upload and manage your datacenter map objects using the Map Studio interface. Enable you to view respective floor plans for a selected building in a campus.
- **[Service Operations Workspace](https://www.servicenow.com/docs/access?context=service-operations-workspace-network-inventory&family=zurich&ft:locale=en-US)**
Provides a converged experience for agents to view both incident/alarm details and Network Inventory entities within a single Workspace. Enhances efficiency in retrieving information and significantly improves the overall user experience.
- **[Capacity management](https://www.servicenow.com/docs/access?context=capacity-management-reporting&family=zurich&ft:locale=en-US)**
Supports pushing operational data to REST endpoints through an exposed API and store it in the ClothoDB. Overlay time series metrics on the datacenter floor map to monitor overall health and take appropriate action.
- **[Collect operational values for datacenter](https://www.servicenow.com/docs/access?context=enter-operational-values-data-center&family=zurich&ft:locale=en-US)**
Manually record operational values of Configuration Items \(CI\) and store it in ClothoDB. Use this data for datacenter performance tracking.
- **[Define the datacenter details](https://www.servicenow.com/docs/access?context=define-data-center-details&family=zurich&ft:locale=en-US)**
Define your datacenter record to view the location-specific attributes for each datacenter, including the campus, buildings, and floors where your network asset is located.
- **[Define the power circuit details](https://www.servicenow.com/docs/access?context=define-power-circuit-details&family=zurich&ft:locale=en-US)**
Define the power circuit record to represent the electrical pathway that delivers power within a data center.
- **[Define the facility hardware details](https://www.servicenow.com/docs/access?context=define-facility-hardware-details&family=zurich&ft:locale=en-US)**
Define the facility hardware record to represent power, HVAC \(Heating, Ventilation, and Air Conditioning\), network representation, and their connectivity in a data center.
- **[Create a facility model](https://www.servicenow.com/docs/access?context=create-facility-model&family=zurich&ft:locale=en-US)**
Create a facility model to define the physical characteristics data of the facility record based on the product manufacturer's recommendations.
- **[Create a equipment record](https://www.servicenow.com/docs/access?context=create-equipment-record-design-and-assign&family=zurich&ft:locale=en-US)**
View datacenter records listed in the Equipment task attribute form.
- **[Define the network interface details](https://www.servicenow.com/docs/access?context=define-tni-interfaces&family=zurich&ft:locale=en-US)**
Add **Wavelength** attribute to the Network Interface form and **Port position** attribute to Interface Model form.
- **[Create an equipment holder model](https://www.servicenow.com/docs/access?context=create-equipment-holder-models&family=zurich&ft:locale=en-US)**
Added **RU numbering direction** attribute to define the numbering sequence of rack units in the Rack view.
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Australia
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- **[Remote Hands Request Management](https://www.servicenow.com/docs/access?context=remote-hands-request-management&family=australia&ft:locale=en-US)**
Enable your customers to request services such as power usage enquiries, equipment installation, equipment restarts, and more by connecting with onsite operations agents at your facility. Securely store your customer requests in the Remote Hands Case table, with role-based access controls. View an auto-generated summary of your requests for quick reference.
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