---
title: Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Xanadu to Australia
description: Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Xanadu to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia/australia-xanadu-servicegraphconnectorintegrationforclarotyctd-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-10-09"
reading_time_minutes: 7
breadcrumb: [Products combined by family]
---

# Combined Service Graph Connector Integration for Claroty CTD release notes for upgrades from Xanadu to Australia

Consolidated page of all release notes for Service Graph Connector Integration for Claroty CTD from Xanadu to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Service Graph Connector Integration for Claroty CTD release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Service Graph Connector Integration for Claroty CTD to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Service Graph Connector Integration for Claroty CTD.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

-   **[View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

Use the **Claroty CTD SGC Class Mappings** table to view the available class mappings and targeted CMDB classes.

-   **[Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=xanadu&ft:locale=en-US)**

During import, empty rack slots are removed to avoid importing them into the CMDB.

-   **[Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices.

-   **[Use the ire\_criterion\_attribute in the OT Entity \[cmdb\_ot\_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

The ire\_criterion\_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues.

-   **[Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=xanadu&ft:locale=en-US)**

Clean up the serial number \[cmdb\_serial\_number\] records imported into the Source \[sys\_object\_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded.

-   **[Categorize your OT devices into the industrial product model category](https://www.servicenow.com/docs/access?context=model-categories-for-ot&family=xanadu&ft:locale=en-US)**

The enhanced Service Graph Connector Integration for Claroty CTD creates assets in the Industrial product model category for OT class devices. This enables compatibility with the Enterprise Asset Management product for full lifecycle management of OT class devices.


</td></tr><tr><td>

Yokohama

</td><td>

-   **[View the class mappings available for the Service Graph Connector](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

Use the **Claroty CTD SGC Class Mappings** table to view the available class mappings and targeted CMDB classes.

-   **[Avoid importing empty rack slots](https://www.servicenow.com/docs/access?context=configuring-sgc-claroty-ctd-guided-setup&family=yokohama&ft:locale=en-US)**

During import, empty rack slots are removed to avoid importing them into the CMDB.

-   **[Capture firmware version of devices](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version of your Service Graph Connector Integration for Claroty CTD devices.

-   **[Use the ire\_criterion\_attribute in the OT Entity \[cmdb\_ot\_entity\] table](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

The ire\_criterion\_attribute acts as a criterion attribute for an OT entity-related entry and helps avoid entity update issues.


 -   **[Clean up serial number data](https://www.servicenow.com/docs/access?context=sgc-claroty-ctd-classes&family=yokohama&ft:locale=en-US)**

Clean up the serial number \[cmdb\_serial\_number\] records imported into the Source \[sys\_object\_source\] table from the Service Graph Connector Integration for Claroty CTD with a fixed script. This script establishes that a null pointer exception doesn't occur when the serial number and MAC address are the same. The script runs automatically when the plugin is upgraded.


</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Service Graph Connector Integration for Claroty CTD features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Service Graph Connector Integration for Claroty CTD features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Service Graph Connector Integration for Claroty CTD features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   **Service Graph Connector Integration for Claroty CTD**

Starting with the Australia release, the Service Graph Connector Integration for Claroty CTD application is being prepared for future deprecation. It will be hidden and no longer available for installation but will continue to be supported. For more information, see the [Deprecation Process \[KB0867184\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.


</td></tr></tbody>
</table>## Activation information

Review information on how to activate Service Graph Connector Integration for Claroty CTD.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US).

**Note:** Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application.

</td></tr><tr><td>

Yokohama

</td><td>

-   **Activation information**

Install Service Graph Connector Integration for Claroty CTD by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=yokohama&ft:locale=en-US).

**Note:** Claroty CTD v5.1 is also supported for the Service Graph Connector Integration for Claroty CTD application.


**Important:** Service Graph Connector Integration for Claroty CTD is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Service Graph Connector Integration for Claroty CTD, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Service Graph Connector Integration for Claroty CTD we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

-   View the class mappings available for the Service Graph Connector using the new Class Mappings menu
-   Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database \(CMDB\).
-   Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version.
-   Avoid OT entity update issues by using the new ire\_criterion\_attribute attribute on the OT Entity \[cmdb\_ot\_entity\] table.
-   Clean the serial record entries from the Source \[sys\_object\_source\] table using a fix script.
-   Ensure that your Operational Technology \(OT\) devices are categorized under the Industrial product model category with the enhanced Service Graph Connector Integration for Claroty CTD application.

 See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=xanadu&ft:locale=en-US) for more information.

</td></tr><tr><td>

Yokohama

</td><td>

-   View the class mappings available for the Service Graph Connector using the new Class Mappings menu
-   Filter out empty rack slots to help avoid importing blank rack slots into the ServiceNow. Configuration Management Database \(CMDB\).
-   Use the Firmware Installation \[cmdb\_firmware\_install\] table to capture the firmware version.
-   Avoid OT entity update issues by using the new ire\_criterion\_attribute attribute on the OT Entity \[cmdb\_ot\_entity\] table.
-   Clean the serial record entries from the Source \[sys\_object\_source\] table using a fix script.

 See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=yokohama&ft:locale=en-US) for more information.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   Import sites, devices, connections, and installed programs to the ServiceNow Configuration Management Database \(CMDB\).
-   Complete the organized sequence of tasks to configure the integration on your instance using the available Guided Setup.
-   Map and transform data from Claroty CTD into ServiceNow CMDB Configuration Item \(CI\) class definitions using the Robust Transform Engine \(RTE\).

 See [Service Graph Connector Integration for Claroty CTD](https://www.servicenow.com/docs/access?context=sgc-cmdb-integration-claroty-ctd&family=australia&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-xanadu-australia/rn-combined-intro.md)