---
title: Combined Workspace release notes for upgrades from Xanadu to Australia
description: Consolidated page of all release notes for Workspace from Xanadu to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/delta-xanadu-australia/australia-xanadu-workspace-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-10-09"
reading_time_minutes: 5
breadcrumb: [Products combined by family]
---

# Combined Workspace release notes for upgrades from Xanadu to Australia

Consolidated page of all release notes for Workspace from Xanadu to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Workspace release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Xanadu to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Workspace to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Workspace.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

-   **International characters supported in email addresses**

Enter international characters for email addresses without running into errors.

Enable international characters for your users according to RFC6530 standards or disable them by changing a system property and performing additional configurations.

-   **[Email client plugin system properties](https://www.servicenow.com/docs/access?context=r_AvailableSystemProperties&family=xanadu&ft:locale=en-US)**

Ensure your agents leverage the latest functionality in the email client by using updated plugin \(**glide.ui.email.composer.enabled\_plugins**\) and toolbar \(**glide.ui.email.composer.toolbar**\) system properties offered by default for Tiny MCE v6.

-   **[Tags for Activity Stream records](https://www.servicenow.com/docs/access?context=tags-activity-stream-agent&family=xanadu&ft:locale=en-US)**

Use tags to categorize and filter records shown in the Activity Stream.

As admins, you can enable, add, customize, and edit tags for your users' Activity Stream records.

-   **Reference searches with queries**

Help users access relevant reference search results by applying pre-filtered and removable query parameters to reference lists. These query parameters act as an addition to fixed queries that cannot be removed by end users.

-   **Client scripts for field decorators**

Add field decorators to field types using client scripts.

-   **Pre-filter records on the multi-record associator**

Pre-filter records with typeahead on the multi-record associator using scripts.

-   **[Use a keyboard shortcut to insert response templates](https://www.servicenow.com/docs/access?context=add-response-templates-shortcut&family=xanadu&ft:locale=en-US)**

Enter the keyboard shortcut `/r` and a keyword to insert a response template directly into an email body.

-   **[Configure response templates for email composer](https://www.servicenow.com/docs/access?context=configure-response-templates&family=xanadu&ft:locale=en-US)**

You can enable or disable response templates for agents with a system property.


</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Workspace features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Workspace features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Workspace features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Workspace.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

Workspace is a ServiceNow AI Platform feature that is active by default.

</td></tr><tr><td>

Yokohama

</td><td>

-   **Activation information**

Workspace is a ServiceNow AI Platform feature that is active by default.


</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Workspace we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Workspace we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

-   **Browser requirements**

Workspace doesn’t support mobile devices, Internet Explorer, or Microsoft Edge. Instead, use Microsoft Edge-Chromium or one of the other supported browsers that are listed in [Browser support](https://www.servicenow.com/docs/access?context=browser-support&family=yokohama&ft:locale=en-US).


</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Workspace, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

-   **Accessibility information**
    -   **[Screen Summarization](https://www.servicenow.com/docs/access?context=use-screen-summarization&family=yokohama&ft:locale=en-US)**

Screen Summarization is a feature that supports visually impaired and low-vision users by providing AI-generated summaries of workspace pages and their sections. The summaries can be read aloud with a screen reader to help reduce navigation and comprehension time.

Install Screen Summarization by requesting it from the ServiceNow® Store. Visit the [ServiceNow® Store](https://store.servicenow.com/store) to view all the available apps and information about submitting requests to the store.


</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Workspace we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

No updates for this release.

</td></tr><tr><td>

Yokohama

</td><td>

No updates for this release.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Workspace we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Xanadu

</td><td>

-   Add email addresses to recipient fields with more flexibility, including the ability to use international characters, edit email recipient pills, and view concise error messages for invalid or blocked addresses.
-   Categorize and filter records in the Activity Stream.
-   Help users access relevant reference search results by applying pre-filtered and removable query parameters to reference lists.

 See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=xanadu&ft:locale=en-US) for more information.

</td></tr><tr><td>

Yokohama

</td><td>

-   Navigate form templates with larger cards, sorting preferences, and favorites.
-   Add collapsible content to email templates and attach a display to knowledge base links.
-   Leverage the latest workspace features for email composer in the Core UI.
-   Use lists that have additional condition builder fields, infinite scroll, live updates, and saved temporary lists.
-   Provide role-based access control for viewing and editing tables in the Activity stream.

 See [Workspace UI](https://www.servicenow.com/docs/access?context=workspace-landing-page&family=yokohama&ft:locale=en-US) for more information.

</td></tr><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-xanadu-australia/rn-combined-intro.md)