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Zurich
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- **[Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=zurich&ft:locale=en-US)**
Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center.
- **[Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=zurich&ft:locale=en-US)**
Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center.
- **[Manage cloud spend attribution with the tag category source selection capability](https://www.servicenow.com/docs/access?context=tag-category-source&family=zurich&ft:locale=en-US)**
Align cloud spend attribution with your organization's enterprise architecture \(EA\) by selecting a tag category source. Instead of manually tagging resources in each cloud provider, derive business context automatically from existing CMDB relationships. This feature eliminates duplicate tagging effort and ensures that cost reports reflect the same taxonomy already maintained in your ServiceNow instance.
- **[Streamline spend analysis with saved, shared, and reusable report views](https://www.servicenow.com/docs/access?context=spend-anaytics&family=zurich&ft:locale=en-US)**
Eliminate repetitive setup using Spend analytics filters, time ranges, groupings, and cost types and apply your saved views instantly without manual reconfiguration. Set a default view to load your preferred configuration automatically every time you open the Spend Analytics page. Mark frequently used views as favorites or set a default view to streamline your daily workflow.
- **[Experience reorganized Cloud Cost Management Workspace with intuitive navigation and broader visibility](https://www.servicenow.com/docs/access?context=ci-workspace&family=zurich&ft:locale=en-US)**
Navigate cloud cost data more efficiently with a reorganized structure within the Cloud Cost Management Workspace. Drill down from any home page widget directly into detailed spend analytics.
This enhancement provides the Insights User \(insights\_user\) role read-only access to Optimization and Budget pages so they can review recommendations, unused resources, rightsizing suggestions, and budget data.
- **[Gain insights from your billing data with the FOCUS standard for Microsoft Azure billing](https://www.servicenow.com/docs/access?context=schedule-azure-billing-job&family=zurich&ft:locale=en-US)**
Enhance your ability to manage cloud costs using the FOCUS billing standard that enables better insights. This feature helps you make more informed decisions. Additionally, you experience seamless processing of billing data across multiple Azure billing models such as:
- Enterprise Agreement \(EA\)
- Microsoft Customer Agreement \(MCA\)
- Microsoft Partner Agreement \(MPA\)
- **[View cloud cost data in your preferred currency for multiple cloud service providers](https://www.servicenow.com/docs/access?context=operation-view-ccm-ws&family=zurich&ft:locale=en-US)**
View your cloud cost data in your preferred local currency for better clarity and reporting flexibility. This capability enables you to view cost and usage details from multiple cloud service providers, including AWS, Azure, and GCP, in your selected currency.
- **[Get support for your Azure MPA model when operating under an MSP](https://www.servicenow.com/docs/access?context=azure-pricesht-sched-dwnld-cloudin&family=zurich&ft:locale=en-US)**
Gain full visibility into your cloud costs and actionable insights for your Azure cloud spend when operating under an MSP. Additionally, the feature provides a centralized view to monitor cloud spend and manage budgets.
- **[Achieve better efficiency with faster retrieval of cost and usage data with the Azure Export method](https://www.servicenow.com/docs/access?context=schedule-azure-billing-job&family=zurich&ft:locale=en-US)**
Manage cost and usage datasets in Azure billing downloads efficiently by using the Azure Export method. With this feature, you can retrieve larger cost datasets faster.
- **[Manage MCA contracts with the enhanced support for Microsoft Azure MCA](https://www.servicenow.com/docs/access?context=create-ms-azure-service-principal&family=zurich&ft:locale=en-US)**
Gain access to the spend reporting and recommendations for Azure based MCA contracts. This feature helps you to visualize cost and usage data from Azure MCA accounts and optimize your cloud spend with recommendations for potential savings.
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Australia
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- **[Make smarter cloud cost decisions with AI-powered summarization of cloud spend](https://www.servicenow.com/docs/access?context=spend-summary-otto-ccm&family=australia&ft:locale=en-US)**
Get an AI-generated summary of your cloud spend trends, top cost drivers, and budget alignment with your selected filters and groupings. The **Summarize** button enables you to view month-over-month changes, commitments coverage, and the top five recommendations to reduce costs. Use these insights to make more informed decisions about your cloud spend.
- **[Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=australia&ft:locale=en-US)**
Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center.
- **[Get complete cost visibility with TCO and unit economics](https://www.servicenow.com/docs/access?context=business-insights-ccm-ws&family=australia&ft:locale=en-US)**
Enhance total spend analysis with TCO insights for your business applications by combining cloud costs with non-cloud costs such as hardware, software licensing, and labor. Upload business data to track revenue, units, and margins alongside your cloud costs using the Unit Economics view. Use the new Business Insights view to analyze spending trends by application owner, business application, department, business unit, and cost center.
- **[Manage cloud spend attribution with the tag category source selection capability](https://www.servicenow.com/docs/access?context=tag-category-source&family=australia&ft:locale=en-US)**
Align cloud spend attribution with your organization's enterprise architecture \(EA\) by selecting a tag category source. Instead of manually tagging resources in each cloud provider, derive business context automatically from existing CMDB relationships. This feature eliminates duplicate tagging effort and ensures that cost reports reflect the same taxonomy already maintained in your ServiceNow instance.
- **[Streamline spend analysis with saved, shared, and reusable report views](https://www.servicenow.com/docs/access?context=spend-anaytics&family=australia&ft:locale=en-US)**
Eliminate repetitive setup using Spend analytics filters, time ranges, groupings, and cost types and apply your saved views instantly without manual reconfiguration. Set a default view to load your preferred configuration automatically every time you open the Spend Analytics page. Mark frequently used views as favorites or set a default view to streamline your daily workflow.
- **[Experience reorganized Cloud Cost Management Workspace with intuitive navigation and broader visibility](https://www.servicenow.com/docs/access?context=ci-workspace&family=australia&ft:locale=en-US)**
Navigate cloud cost data more efficiently with a reorganized structure within the Cloud Cost Management Workspace. Drill down from any home page widget directly into detailed spend analytics.
This enhancement provides the Insights User \(insights\_user\) role read-only access to Optimization and Budget pages so they can review recommendations, unused resources, rightsizing suggestions, and budget data.
- **[Gain insights from your billing data with the FOCUS standard for Microsoft Azure billing](https://www.servicenow.com/docs/access?context=schedule-azure-billing-job&family=australia&ft:locale=en-US)**
Enhance your ability to manage cloud costs using the FOCUS billing standard that enables better insights. This feature helps you make more informed decisions. Additionally, you experience seamless processing of billing data across multiple Azure billing models such as:
- Enterprise Agreement \(EA\)
- Microsoft Customer Agreement \(MCA\)
- Microsoft Partner Agreement \(MPA\)
- **[View cloud cost data in your preferred currency for multiple cloud service providers](https://www.servicenow.com/docs/access?context=operation-view-ccm-ws&family=australia&ft:locale=en-US)**
View your cloud cost data in your preferred local currency for better clarity and reporting flexibility. This capability enables you to view cost and usage details from multiple cloud service providers, including AWS, Azure, and GCP, in your selected currency.
- **[Get support for your Azure MPA model when operating under an MSP](https://www.servicenow.com/docs/access?context=azure-pricesht-sched-dwnld-cloudin&family=australia&ft:locale=en-US)**
Gain full visibility into your cloud costs and actionable insights for your Azure cloud spend when operating under an MSP. Additionally, the feature provides a centralized view to monitor cloud spend and manage budgets.
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