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Australia
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- **[Tiered SKU support](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US)**
ServiceNow Otto for Setup added support for Advanced and Prime SKUs across Simplified ITSM and CBS, including entitlement-driven experiences and flows.
- **[Product Hub experience enhancements](https://www.servicenow.com/docs/access?context=ia-setup-apps&family=australia&ft:locale=en-US)**
Enhanced the Product Hub experience with updates to the Resources section and guided content.
- **[LitJS component support](https://www.servicenow.com/docs/access?context=ia-configure-il&family=australia&ft:locale=en-US)**
Enabled support for importing and using LitJS components within ServiceNow Otto Panel to support a consistent component framework.
- **[Configuration tracking and Admin Home guidance enhancements](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US)**
Enhanced configuration tracking and updated Admin Home banners and messaging to provide improved visibility into updates and guide users through setup tasks and implementation milestones.
- **[Zero-touch implementation enhancements](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US)**
Expanded zero‑touch installation to automatically install Setup Hub with selected applications and plugins for new ServiceNow customer in supported non‑production instances, with installation status tracking and readiness for configuration.
- **[Configuration Console page UI enhancements](https://www.servicenow.com/docs/access?context=ia-configure-il&family=australia&ft:locale=en-US)**
Enhanced the Configuration Console with search support, task management actions, configuration status indicators, and integrated ServiceNow Otto agent guidance.
- **[Mandatory and optional app selection modal](https://www.servicenow.com/docs/access?context=ia-mandatory-optional-select-modal&family=australia&ft:locale=en-US)**
Enhanced the app selection experience for product bundle installations. Platform admins can review required and optional apps, validate licensing, and install bundles through a guided workflow.
- **[Plugin installation support](https://www.servicenow.com/docs/access?context=ia-plugin-install&family=australia&ft:locale=en-US)**
Introduced support for individual plugin installation from Product Hub. Platform admins can discover, review, and install standalone plugins without requiring a product bundle.
- **[Jumbo apps and entitlement validation](https://www.servicenow.com/docs/access?context=ia-jumbo-apps-valid&family=australia&ft:locale=en-US)**
Added entitlement validation for jumbo app installations, ensuring that required applications are appropriately licensed before installation begins.
- **[Enhanced Admin Home experience](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US)**
Leverage an enhanced Admin Home dashboard to centralize access to Now Assist for Setup and key applications, with context‑aware guidance and recommended next actions, available after installing the Now Assist for Setup store app.
- **[Centralized application setup](https://www.servicenow.com/docs/access?context=ia-administer&family=australia&ft:locale=en-US)**
You can now set up Now Assist Admin and other entitled applications directly from Admin Home using a guided experience that installs required components and applies default configurations from a single starting point.
- **[Product module Product Hubs](https://www.servicenow.com/docs/access?context=ia-explore&family=australia&ft:locale=en-US)**
You can now access product‑specific Product Hubs from Admin Home to discover, install, and configure entitled Now Assist products through guided setup flows that install required components and apply default configurations.
- **[Guided module configuration](https://www.servicenow.com/docs/access?context=ia-config-landing&family=australia&ft:locale=en-US)**
Configure the Platform module and applicable product modules from a unified configuration experience that guides you through module‑specific setup, with the Platform module appearing only when the selected product includes platform‑level changes for the installation.
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