---
title: Combined AI Skill Kit release notes for upgrades from Zurich to Australia
description: Consolidated page of all release notes for AI Skill Kit from Zurich to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-aiskillkit-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-10-09"
reading_time_minutes: 5
breadcrumb: [Products combined by family]
---

# Combined AI Skill Kit release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for AI Skill Kit from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family AI Skill Kit release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading AI Skill Kit to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for AI Skill Kit.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **[Labelling](https://www.servicenow.com/docs/access?context=nadk-labelling&family=zurich&ft:locale=en-US)Use labeling workflows to annotate UI templates**

Use the labeling framework to create and manage ground truth data. Published data collections can now be turned into labeling projects. Each record becomes a task assigned to labelers who annotate using pre-configured UI templates

-   **[s](https://www.servicenow.com/docs/access?context=configure-skill-prompt&family=zurich&ft:locale=en-US)Structured output support for AI responses**

Enables consistent parsing in agentic workflows and reduces ambiguity in downstream automation.

-   **[Use multi-table data generator](https://www.servicenow.com/docs/access?context=use-multi-table-data-generator&family=zurich&ft:locale=en-US)New multi-table synthetic data generation option**

You can generate related records across multiple tables in a single operation. You no longer need to generate each table separately and manually link records. Define your table relationships, set the cardinality and AI Data Kit generates coherent, referentially linked records across all tables in one pass, with foreign key integrity maintained automatically. 

-   **[Create a model](https://www.servicenow.com/docs/access?context=create-model&family=zurich&ft:locale=en-US)AI Control Tower integration with custom LLMs.**

Improve oversight and compliance for AI deployments with formal approval flows for custom models.

-   **[AI Skill Kit roles](https://www.servicenow.com/docs/access?context=na-skill-kit-roles&family=zurich&ft:locale=en-US)Update to the abilities of the admin role**

The sn\_skill\_builder.admin role is now broken into smaller, task-specific roles, including a custom LLM-specific admin role.


 -   **[Create a model](https://www.servicenow.com/docs/access?context=create-model&family=zurich&ft:locale=en-US)**

When you bring your own model you can keep data in your own environment and fine-tune it to meet your specific needs.


 -   **[New third-party AI model provider options available for all AI applications](https://www.servicenow.com/docs/access?context=exploring-large-language-models&family=zurich&ft:locale=en-US)**

Google Gemini and AWS Claude are available for generative AI skills and AI agents, in addition to Now LLM Service and Azure OpenAI.

-   **[New skill deployment option](https://www.servicenow.com/docs/access?context=configure-skill-settings&family=zurich&ft:locale=en-US)**

Deploy skills using UI Builder.

-   **[Choose a language for data generation](https://www.servicenow.com/docs/access?context=na-data-kit-generate-data&family=zurich&ft:locale=en-US)**

When you create synthetic data, you can select what language you want to receive the data in.

-   **[AI-assisted ground truth](https://www.servicenow.com/docs/access?context=add-ground-truth&family=zurich&ft:locale=en-US)**

Use AI to assist creating ground truth for your data.

-   **[Import data with a CSV file](https://www.servicenow.com/docs/access?context=add-dataset&family=zurich&ft:locale=en-US)**

Import data from a CSV file to create a dataset.

-   **[Create a custom data generator](https://www.servicenow.com/docs/access?context=create-custom-data-generator&family=zurich&ft:locale=en-US)**

Create and use a custom data generator to create synthetic data.


</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing AI Skill Kit features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **[Changes to Now Assist usage measurement](https://www.servicenow.com/docs/access?context=monitoring-now-assist-usage&family=zurich&ft:locale=en-US)**

Starting with Australia Early Access, AI usage measurement is transitioning from a 365-day look-back model to a 365-day burn-down model, with usage resetting at the contract anniversary date. For more information, refer to [KB KB2704710: AI Usage - Overview &amp; New Measurement Logic](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2704710).


</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some AI Skill Kit features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some AI Skill Kit features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate AI Skill Kit.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **Activation information**

Now Assist features are available with activation of any Now Assist plugins from ServiceNow Store. The following plugins are available:

    -   
**Important:** AI Skill Kit is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for AI Skill Kit we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for AI Skill Kit we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **Browser requirements**

Now Assist supports various browsers, including Google Chrome and Microsoft Edge. Now Assist isn’t supported in Microsoft Internet Explorer.


</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for AI Skill Kit, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for AI Skill Kit we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **Localization information**

Now Assist supports Dynamic Translation for Zurich.


</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for AI Skill Kit we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

[Zurich Patch 7](https://www.servicenow.com/docs/access?context=zurich-patch-7&family=zurich&ft:locale=en-US)

-   Use labeling workflows to annotate UI templates.
-   Use structured output to constrain AI responses to predefined JSON schemas.
-   Improve overisght and compliance with AI Control Tower integration with your custom large language model.

 [Zurich Patch 5](https://www.servicenow.com/docs/access?context=zurich-patch-5&family=zurich&ft:locale=en-US)

-   Review changes to Now Assist usage measurement.

 [Zurich Patch 4](https://www.servicenow.com/docs/access?context=zurich-patch-4&family=zurich&ft:locale=en-US)

-   Create a custom model to meet your specific needs and control behavior.
-   Customize ServiceNow skills by modifying the prompt, inputs, and providers.

 [Zurich Patch 1](https://www.servicenow.com/docs/access?context=zurich-patch-1&family=zurich&ft:locale=en-US)

-   Set up a security access control list to verify user authentication for AI Skill Kit.
-   Use Document Intelligence as a tool when you create a skill.

 -   Use UI Builder to deploy custom skills.
-   Use a custom data generator to create synthetic datasets.

 See [AI Skill Kit](https://www.servicenow.com/docs/access?context=now-assist-skill-kit-landing&family=zurich&ft:locale=en-US) for more information.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-zurich-australia/rn-combined-intro.md)