---
title: Combined Content Understanding release notes for upgrades from Zurich to Australia
description: Consolidated page of all release notes for Content Understanding from Zurich to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-contentunderstanding-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-10-09"
reading_time_minutes: 2
breadcrumb: [Products combined by family]
---

# Combined Content Understanding release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for Content Understanding from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family Content Understanding release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading Content Understanding to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for Content Understanding.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   **[Information Extraction skill](https://www.servicenow.com/docs/access?context=cu-extract-information-from-document&family=australia&ft:locale=en-US)**

Capture structured data from documents, validate extracted values in an intuitive review interface, and integrate the results into downstream processes.

-   **[Content insights AI agent](https://www.servicenow.com/docs/access?context=cu-content-insights-ai-agent&family=australia&ft:locale=en-US)**

Extract information, answer questions, and summarize documents and images to accelerate agentic workflows.

-   **[Attachment Summarization](https://www.servicenow.com/docs/access?context=attachment-summarization&family=australia&ft:locale=en-US)**

Read and summarize the content of uploaded documents, extract key information in near real-time, and significantly reduce manual triage time for agents.


</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing Content Understanding features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some Content Understanding features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some Content Understanding features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate Content Understanding.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

**Important:** Content Understanding is available in the ServiceNow Store.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for Content Understanding we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for Content Understanding we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for Content Understanding, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for Content Understanding we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for Content Understanding we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

-   Capture structured data from documents, review extracted values, and integrate the results into downstream processes.
-   Extract information, answer questions, and summarize documents and images to accelerate agentic workflows.
-   Use a multimodal tool to process documents and images within custom skills.
-   Enable document chat in Virtual Agent.
-   Summarize attached files linked to records on a large scale to facilitate comprehension and decision-making.

 See [Content Understanding](https://www.servicenow.com/docs/access?context=content-understanding-landing&family=australia&ft:locale=en-US) for more information.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-zurich-australia/rn-combined-intro.md)