---
title: Combined ITOM Cloud Accelerate release notes for upgrades from Zurich to Australia
description: Consolidated page of all release notes for ITOM Cloud Accelerate from Zurich to Australia.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/delta-zurich-australia/australia-zurich-itomcloudaccelerate-release-notes.html
release: australia
topic_type: reference
last_updated: "2026-10-09"
reading_time_minutes: 4
breadcrumb: [Products combined by family]
---

# Combined ITOM Cloud Accelerate release notes for upgrades from Zurich to Australia

Consolidated page of all release notes for ITOM Cloud Accelerate from Zurich to Australia.

## How to use this page

To help you prepare for your upgrade, we have combined the cross-family ITOM Cloud Accelerate release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Zurich to Australia.

**Tip:** If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

## Important information for upgrading ITOM Cloud Accelerate to Australia

Before you upgrade to Australia, review these pre- and post-upgrade tasks and complete the tasks as needed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## New features

Between your current release family and Australia, new features were introduced for ITOM Cloud Accelerate.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **[Configure a custom catalog ID in Cloud Account Management account request](https://www.servicenow.com/docs/access?context=configuring-catalog-ids-in-cam-account-request&family=zurich&ft:locale=en-US)**

Users with the cw\_admin role can set which catalog to use for Cloud Account Management \(CAM\) requests by updating the **sn\_itom\_cam.cam\_catalog\_id** system property. This property is set by default to the base system CAM catalog.

-   **[Viewing Cloud Account Management dashboards](https://www.servicenow.com/docs/access?context=about-cam-dashboard&family=zurich&ft:locale=en-US)**

Access the Compliance dashboard, Overview page, and Cloud assets dashboard through the Cloud Asset Explorer section in the new **Monitor and Track** tab.

    -   Compliance dashboard: View data across AWS, Azure, Google Cloud Platform \(GCP\), and OCI accounts in one centralized location.
    -   Overview page:
        -   View total discovered assets, grouped by cloud provider and categorized into Compute, Databases, Virtual Machines, and Storage categories on the Overview page.
        -   Monitor total accounts by provider, with change tracking since the last update.
    -   Cloud assets dashboard:
        -   Governance and operations teams can monitor, track, and act on compliance and asset details through the Cloud assets dashboard.
        -   Identify missing ownership information for accounts to support accountability and audit readiness.
        -   Asset viewers can drill down to view detailed information for each configuration item \(CI\).
-   **[Viewing the home page](https://www.servicenow.com/docs/access?context=view-home-page&family=zurich&ft:locale=en-US) in Cloud Account Management**
    -   Visualize growth trends across cloud providers with a time-based graph showing account activity.
    -   Leverage direct access to Cloud Discovery Workspace and Cloud Cost Management from the dashboard.
    -   Use filters like cloud provider and business unit to refine the dashboard view for tailored insights.
-   **[Cloud Provisioning and Governance](https://www.servicenow.com/docs/access?context=cloud-management-v2-landing-page&family=zurich&ft:locale=en-US)**

The legacy workflows are no longer supported starting with the Zurich release. You can continue using existing custom workflows and deprecated base system workflows but use the new base system Flows for all future needs. In the Zurich release, the Cloud resource operation request and Blueprint request workflows have been migrated to subflows.


</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Changes

Between your current release family and Australia, some changes were made to existing ITOM Cloud Accelerate features.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Removed

Between your current release family and Australia, some ITOM Cloud Accelerate features or functionality were removed.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Deprecations

Between your current release family and Australia, some ITOM Cloud Accelerate features or functionality were deprecated.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Activation information

Review information on how to activate ITOM Cloud Accelerate.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   **Activation information**

The ITOM Cloud Accelerate features are available as an application at [Cloud Accelerate](https://store.servicenow.com/sn_appstore_store.do#!/store/search?listingtype=allintegrations%253Bancillary_app%253Bcertified_apps%253Bcontent%253Bindustry_solution%253Boem%253Butility%253Btemplate%253Bgenerative_ai%253Bsnow_solution&q=cloud%20governance), on the ServiceNow Store. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. For details, see [Request the Cloud Provisioning and Governance application](https://www.servicenow.com/docs/access?context=request-plugin-cloud-mgt&family=zurich&ft:locale=en-US).


**Important:** ITOM Cloud Accelerate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Additional requirements

If any additional requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Browser requirements

If any specific browser requirements were introduced or changed for ITOM Cloud Accelerate we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Accessibility information

Review details on accessibility information for ITOM Cloud Accelerate, such as specific requirements or compliance levels.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Localization information

If there are specific localization considerations for ITOM Cloud Accelerate we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

No updates for this release.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>## Highlight information

If there are specific highlight considerations for ITOM Cloud Accelerate we have noted them here.

<table class="custom-rows"><thead><tr><th class="filter">

Release

</th><th>

Release notes

</th></tr></thead><tbody><tr><td>

Zurich

</td><td>

-   Ability to monitor, track, and analyze cloud assets across providers in Cloud Account Management.
-   Compliance visibility and account insights in Cloud Account Management.
-   Improved asset-level filtering and visualization in Cloud Account Management.
-   Ability to view cloud assets and access detailed information about associated configuration items \(CIs\).
-   Migrated legacy workflows to subflows in Cloud Provisioning and Governance.

 See [Cloud Governance](https://www.servicenow.com/docs/access?context=cloud-governance&family=zurich&ft:locale=en-US) for more information.

</td></tr><tr><td>

Australia

</td><td>

No updates for this release.

</td></tr></tbody>
</table>**Parent Topic:**[Products combined by family](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/delta-zurich-australia/rn-combined-intro.md)