--- title: Configuring Recommended Actions for HRSD description: Configure recommended actions to create a context, rule, and recommendations with action types such as guidance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/configure-recommended-actions-hrsd.html release: australia product: Agent Workspace for HR Case Management classification: agent-workspace-for-hr-case-management topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 keywords: [configure] breadcrumb: [Recommended Actions for HRSD, Agent Workspace, HR Service Delivery, Employee Service Management] --- # Configuring Recommended Actions for HRSD Configure recommended actions to create a context, rule, and recommendations with action types such as guidance. ## Configuration overview 1. [Install Recommended Actions for HRSD](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/install-recommend-actions-hrsd.md) Download the [Install Recommended Actions for HRSD](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/install-recommend-actions-hrsd.md) application from ServiceNow® Store. 2. [Configuring the HR case context](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/config-rc-hr.md) Configure recommended actions to create a context, rule, and recommendations with action types such as guidance.