---
title: Add or substitute an approver in a case
description: Using Agent Workspace for HR Case Management you can add an approver or substitute missing approvers for cases that require approval.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/hr-agent-ws-add-approver.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Working with approvers for a case in Agent Workspace for HR Case Management, Using Agent Workspace for HR Case Management, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# Add or substitute an approver in a case

Using Agent Workspace for HR Case Management you can add an approver or substitute missing approvers for cases that require approval.

## Before you begin

Role required: sn\_hr\_core.case\_writer

## Procedure

1.  Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**.

2.  Locate and open an HR case that requires approvers.

3.  Select **Add Approvers** from the list of UI actions \(tabs at the top of the form\).

4.  Select replacement approvers or add new ones.

5.  Select **OK**.

6.  Select **Save**.