---
title: E-signature in Agent Workspace for HR Case Management
description: When working on an HR case or HR task, you can use e-signature to sign documents that require signatures.Sign and generate HR case documents electronically by typing or drawing your signature.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/hr-agent-ws-esign.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Agent Workspace for HR Case Management, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# E-signature in Agent Workspace for HR Case Management

When working on an HR case or HR task, you can use e-signature to sign documents that require signatures.

When an employee creates a case requesting an employment verification letter, you can:

-   Preview the document - Verifies that you sign the correct document. This step is useful if you have multiple employment verification letters.
-   Use e-signature to sign it - You have multiple methods to sign. Choose to type your name or use your mouse to draw your signature.

    You can optionally require a user to check an acknowledgment box before the signature is accepted.

-   Generate the document - Combine the document template with your signature and create an attachment to the case. If you use Employee Document Management, you can move the attachment to your document repository for storage.

    **Note:** For more information, see [Configure an e-signature template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/configure-e-signature-configuration.md).


## Sign and generate a document in Agent Workspace for HR Case Management

Sign and generate HR case documents electronically by typing or drawing your signature.

### Before you begin

Role required: sn\_hr\_core.case\_writer

### Procedure

1.  Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**.

2.  Locate and open an HR case.

    Confirm that the state of the case is **Work in Progress**.

3.  Select the **Sign Document** button.

4.  Preview the document.

    Verify if the document is correct for the case.

5.  Select **Type signature** to type in your signature, or select **Draw signature** to draw your signature using your mouse.

6.  Select Generate to attach your signature to the document.

    The generated document is displayed under the Attachments in the contextual side panel. If your company uses Employee Document Management \(EDM\), you can move the document to the EDM repository.