---
title: Create a reminder in Agent Workspace for HR Case Management
description: Create reminders for HR cases or tasks to receive notifications for follow-up actions by a specific date.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/hr-agent-ws-reminder.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using the More icon in Agent Workspace for HR Case Management, Using Agent Workspace for HR Case Management, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# Create a reminder in Agent Workspace for HR Case Management

Create reminders for HR cases or tasks to receive notifications for follow-up actions by a specific date.

## Before you begin

Role required: sn\_hr\_core.case\_writer

## Procedure

1.  Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**.

2.  Find the case you for which you want to add a reminder.

    For more information on finding an HR case, see [Using Agent Workspace for HR Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/agent-ws-hr-case-mgmt-use.md).

3.  Select the \[Omitted image "EllipsisIcon.png"\] Alt text: More icon more icon.

4.  Select **Set reminder**.

5.  Fill in the fields.

    |Field|Description|
    |-----|-----------|
    |Short description|Text that describes the reminder.|
    |Date time|The date and time on which you want to receive the reminder.|
    |Task|The task or case associated with the reminder. Automatically appears based on the case or task you have displayed when creating the reminder.|
    |User|The name of the logged in user that created the reminder.|
    |Reminder|Status of the reminder.|

6.  Select **Save**.

    You can view your reminders from the HR case list, by scrolling down and selecting **Reminders**.

    **Note:**

    -   When alert is activated, a number appears inside the Notifications icon \(\[Omitted image "notification-icon.png"\] Alt text: Notifications icon\) and the notifications message scrolls across the screen to remind you.
    -   Reminder notifications appear only to the user who has set the reminders.