--- title: View assigned knowledge tasks in Agent Workspace for HR Case Management description: View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/knowledge-task-aws.html release: australia product: Agent Workspace for HR Case Management classification: agent-workspace-for-hr-case-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Report a knowledge gap from a case in Agent Workspace for HR Case Management, Using the More icon in Agent Workspace for HR Case Management, Using Agent Workspace for HR Case Management, Agent Workspace, HR Service Delivery, Employee Service Management] --- # View assigned knowledge tasks in Agent Workspace for HR Case Management View your assigned knowledge tasks in Agent Workspace for HR Case Management when a knowledge gap is reported in a case. ## Before you begin Role required: sn\_hr\_core.kb\_writer ## Procedure 1. Navigate to **All** > **HR Case Management** > **Agent Workspace for HR Case Management**. 2. Select the Lists icon \(\[Omitted image "agent-ws-hr-list-icon.png"\] Alt text: Lists icon\). 3. Select **My tasks - feedback** under **Knowledge**. 4. Select the knowledge task that you want to work on.