---
title: Configure HR Playbook Experiences
description: Use Playbook Experiences to modify the default playbook experience configurations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/playbook-hr-experiences-config.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [HR Playbook Experience, Setting up HR Service Delivery Playbook, HR Service Delivery Playbook, Agent Workspace, HR Service Delivery, Employee Service Management]
---

# Configure HR Playbook Experiences

Use Playbook Experiences to modify the default playbook experience configurations.

## Before you begin

Role required: sn\_hr\_ws.admin

**Note:** To make changes, clone the HR Playbook Experience record first.

## Procedure

1.  Navigate to **All** > **Playbook Experience** > **Playbook Experiences**.

2.  Select **HR Playbook**.

3.  Select the **Playbook Configurations** tab and select **true**.

4.  Select the **Playbook Activity Overrides** tab and an activity override.

5.  After editing or creating, select **Update** or **Submit**.