---
title: Recommended Actions for HRSD
description: The Recommended Actions for HRSD provides real‑time, actionable guidance and relevant resources that help HR agents speed up case resolution.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/agent-workspace-for-hr-case-management/recommended-actions-hrsd.html
release: australia
product: Agent Workspace for HR Case Management
classification: agent-workspace-for-hr-case-management
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Agent Workspace, HR Service Delivery, Employee Service Management]
---

# Recommended Actions for HRSD

The Recommended Actions for HRSD provides real‑time, actionable guidance and relevant resources that help HR agents speed up case resolution.

## Get started

<table id="table_xsq_trc_b3c1" class="nav-card presentation"><tbody><tr><td>

[Explore](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/explore-recommended-actions-hrsd.md)

 \[Omitted image "bus-explore.svg"\] Alt text:

 Learn how Recommended Actions for HRSD can help an HR agent

</td><td>

[Configure](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/configure-recommended-actions-hrsd.md)

 \[Omitted image "bus-sdlc.svg"\] Alt text:

 Set up and configure Recommended Actions for HRSD to meet your specific needs.

</td><td>

[Use \[Omitted image "bus-task-list.svg"\] Alt text:](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/agent-workspace-for-hr-case-management/guided-decision-tree-aws.md)

 Use Recommended Actions for HRSD to help HR agents speed up case resolution.

</td></tr></tbody>
</table>