---
title: Schedule a mentoring conversation in Career Conversations
description: Use the Career Conversations app to schedule a conversation with your mentee or mentor. For each conversation you schedule, discuss topics from which the mentee can benefit the most through the mentorship program.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/career-conversations/egd-act-schd-mentor-conversation.html
release: australia
product: Career Conversations
classification: career-conversations
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Using the Career Conversations application, Career Conversations, Growth Experiences, HR Service Delivery, Employee Service Management]
---

# Schedule a mentoring conversation in Career Conversations

Use the Career Conversations app to schedule a conversation with your mentee or mentor. For each conversation you schedule, discuss topics from which the mentee can benefit the most through the mentorship program.

## Before you begin

You must install the Career Conversations application to access it from the Employee Center.

You must provide your employees with a license to enable access to the Career Conversations app. For more information about employee licensing, refer to [License Talent Development Core users](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/talent-development-core/egd-employee-profile-licensing.md).

You must configure integration between the Career Conversations application and Microsoft® Outlook®. This integration enables you to view your mentee or mentor's calendar as it appears in Microsoft Outlook so you can schedule a meeting for your conversation during the conversation creation process. For more information about the integration process with Microsoft Outlook, refer to [Integrating with Microsoft Outlook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/customer-service-management/integrating-with-microsoft-outlook.md).

You must update system properties to enable integration between the Career Conversations application and Microsoft Outlook. For more information about updating the required system properties, refer to [Set system properties for Microsoft Outlook integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/career-conversations/egd-admin-sys-properties-outlook.md).

A mentor must accept the request for mentorship from a mentee.

Role required: employee \[sn\_egd\_act.employee\] or manager \[sn\_egd\_act.manager\]

## Procedure

1.  Navigate to **All** > **Self-Service** > **Employee Center**.

2.  From the Your career drop-down list, select **Mentoring**.

3.  Select the **You mentorships** tab.

4.  In the Ongoing mentorships widget, select the **More Mentoring relationship actions** \(vertical ellipsis\) icon associated with the name of your mentee or mentor.

5.  Select **Create conversation**.

    The Create a conversation panel appears.

6.  Revise the name of the conversation in the **Conversation title** field if you don’t want to accept the default.

    **Tip:** This field is automatically set to **Conversation with <mentee first name>**.

7.  Select **Create conversation**.

    A record for the conversation you created appears underneath the name of your mentee or mentor when you expand the corresponding accordion.

8.  Select the Conversation record that you created.

    The Conversation details panel appears.

9.  Select **Schedule conversation**.

    The Schedule a conversation panel appears.

10. In the panel, set the following fields.

    |Field|Description|
    |-----|-----------|
    |Date|Date of the conversation. The format is `<YYYY-MM-DD>`. You can use the **Show Calendar for Date** icon to select a date.|
    |Start|The time at which the meeting starts. You can use the calendar that appears in this panel to determine availability for the date you specified in the **Date** field.|
    |End|The time at which the meeting ends. You can use the calendar that appears in this panel to determine availability for the date you specified in the **Date** field.|

11. Select **Send invite**.


## Result

A meeting for a conversation is scheduled on both yours and the recipient's calendar in Microsoft Outlook.

## What to do next

Use the link in the meeting invitation email to update the agenda.

**Parent Topic:**[Using the Career Conversations application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/career-conversations/egd-activities-use.md)