--- title: Add and manage Talking Points description: As a Career Conversations admin, you can add or update talking points that are used by managers to help create a conversation with an employee. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/career-conversations/egd-add-manage-talking-point.html release: australia product: Career Conversations classification: career-conversations topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Install and configure Career Conversations, Career Conversations, Growth Experiences, HR Service Delivery, Employee Service Management] --- # Add and manage Talking Points As a Career Conversations admin, you can add or update talking points that are used by managers to help create a conversation with an employee. ## Before you begin Role required: sn\_egd\_act.admin ## Procedure 1. Navigate to **All** > **Career Conversations** > **Suggested Talking Point**. 2. Select **New**. 3. Complete the **Suggested Talking Point New record** form. 4. Select **Submit**. **Parent Topic:**[Install and configure Career Conversations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/career-conversations/egd-activities-install-config.md)