--- title: Setting up data privacy consent settings for Contact Tracing description: As an admin, you can configure privacy consent templates, location-based privacy configurations, email notifications, and outreach notifications for sending privacy consent alerts in Contact Tracing. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contact-tracing/set-up-privacy-consent-settings.html release: australia product: Contact Tracing classification: contact-tracing topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Setting up Contact Tracing, Contact Tracing, Safe Workplace, Health and Safety, Employee Service Management] --- # Setting up data privacy consent settings for Contact Tracing As an admin, you can configure privacy consent templates, location-based privacy configurations, email notifications, and outreach notifications for sending privacy consent alerts in Contact Tracing. In Contact Tracing, you can configure and send privacy consent notifications that request employees to consent to having their data used for contact tracing purposes. User privacy regulations vary from country to country. For some countries, consent by employees to use their data is not required but for others it is a must. You can set different privacy policies for different locations and organization setups. Some organizations maintain a separate privacy policy for each location while others maintain a single privacy policy for all locations. - **[Modify or add a privacy consent template for Contact Tracing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/define-privacy-consent-template.md)** Modify or add a privacy consent template to be used in the location privacy configuration. - **[Generate location-based privacy configurations for Contact Tracing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/generate-location-privacy-configuration.md)** As an administrator, generate the privacy configuration for locations set up in your instance. - **[Create a custom Emergency Outreach notification channel](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/create-additional-channel-notif.md)** Create a custom Emergency Outreach notification channel to send privacy consent requests using your company's preferred communication method, such as the Slack or Microsoft Teams collaboration platforms. Create the notification channel using a script or a subflow. - **[Configure an email notification for a privacy consent request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/configure-privacy-email.md)** Configure an email notification to use in the Emergency Outreach app to request that employees review the organization's privacy policy and provide their consent to use their data for contact tracing. - **[Configure an Emergency Outreach notification for Contact Tracing privacy consents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/configure-outreach-notif-privacy.md)** As an administrator, create or configure an Emergency Outreach notification to send email and mobile push notifications to employees requesting them to view the privacy policy and seeking their consent to use their data for contact tracing. **Parent Topic:**[Setting up Contact Tracing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/set-up-contact-tracing.md)