---
title: Respond to a request for privacy consent in Contact Tracing
description: When you receive an email or mobile notification for privacy consent, read the privacy policy statement and submit a response indicating whether you agree to the usage of your data for contact tracing.If you receive a mobile push notification request for a data privacy consent, read the privacy policy statement and indicate whether you agree to the use of your data for contact tracing.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contact-tracing/submit-privacy-consent.html
release: australia
product: Contact Tracing
classification: contact-tracing
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Maintaining user data privacy in Contact Tracing, Contact Tracing, Safe Workplace, Health and Safety, Employee Service Management]
---

# Respond to a request for privacy consent in Contact Tracing

When you receive an email or mobile notification for privacy consent, read the privacy policy statement and submit a response indicating whether you agree to the usage of your data for contact tracing.

## Before you begin

You must have received a mobile or email push notification to be able to submit your response to the privacy policy request.

Role required: sn\_imt\_tracing.privacy\_consent\_user

## About this task

You can also click the link included in the notification to submit your response.

## Procedure

1.  Navigate to **All** > **Contact Tracing** > **Privacy** > **My Privacy Consent**.

2.  Read the privacy policy statement in the **Privacy Notice** field.

3.  Select your response and click **Submit**.

    -   If you agree to the privacy policy and use of your data, select **I Agree**.
    -   If you do not want the organization to use your data, select **I Disagree**.
    **Note:** If you previously agreed to the privacy consent, a **Withdraw Consent** option is available. You can change your response to withdraw your consent by selecting **Withdraw Consent** and clicking **Submit**.


## Result

Your current privacy consent decision is updated.

The status of the notification updates to Acknowledged.

If you have the [Employee Readiness Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-readiness-core/employee-readiness-core.md) application installed and a health and safety requirement for the privacy consent activated, a record is created with the requirement status:

-   If you agreed to the privacy policy and use of your data, the requirement status updates to Cleared.
-   If you disagreed or withdrew your consent, the requirement status updates to Not Cleared.

**Parent Topic:**[Maintaining user data privacy in Contact Tracing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/contact-tracing-user-privacy-options.md)

## Submit a privacy consent for Contact Tracing from a mobile phone

If you receive a mobile push notification request for a data privacy consent, read the privacy policy statement and indicate whether you agree to the use of your data for contact tracing.

### Before you begin

To receive mobile push notifications, you must have the [Now® Mobile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-mobile-employee-experience/mobile-employee-experience.md) app.

Role required: sn\_imt\_tracing.privacy\_consent\_user

### Procedure

1.  Tap the notification to open the message.

2.  In the message, tap **View privacy consent**.

3.  Read the privacy policy statement in the **Privacy Notice** field.

4.  Select your response and click **Submit**.

    -   If you agree to privacy policy and use of your data, select **I Agree**.
    -   If you do not want the organization to use your data, select **I Disagree**.
    **Note:** If you previously agreed to the privacy consent, the **Withdraw Consent** option is available. You can change your response to withdraw your consent by selecting **Withdraw Consent** and clicking **Submit**.

    \[Omitted image "mobile-checkin-privacy-consent.png"\] Alt text: Screens displayed on the mobile app to submit a privacy consent.


### Result

Your current privacy consent decision is updated.

The status of the notification updates to Acknowledged.

If you have the [Employee Readiness Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-readiness-core/employee-readiness-core.md) application installed and a health and safety requirement for the privacy consent activated, a record is created with the requirement status.

-   If you agreed to the privacy policy and use of your data, the requirement status updates to Cleared.
-   If you disagreed or withdrew your consent, the requirement status updates to Not Cleared.